An exhibition showcasing the work of jewellery students has been hailed a success by organisers after attracting attention from the wider industry and helping to promote the future of the trade. Read more »

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The jewellery Trade Days series will return to cities across Australia next year while a location has been added in New Zealand for the first time. Read more »

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Diplomas in jewellery are among a list of nearly 500 courses that will no longer be eligible for financial support under new Federal Government plans. Read more »

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I began making silver jewellery about 43 years ago. Silver won me over from day one on a buffing machine. I still remember thinking, “Wow, I love this stuff!” Read more »

Pinterest operates differently to other social media platforms and, as MELISSA MEGGINSON states, understanding these differences is crucial to maximising impact on this powerful ideas platform. Read more »

Forget price. Creating a positive buying experience is the best way to not only keep customers
coming back for more but also attract new business. SUE BARRETT reports. Read more »

Businesses love to say “I do”. In fact, the entire customer engagement market is built on that one statement; however, JEREMY MILLER believes jewellers should actually be saying the opposite if they want to succeed. Read more »

In sales, there’s a time to talk and a time to listen. BRIAN JEFFREY says selling can improve when staff stop talking because when it comes to this industry, the gift of the gab isn’t so much a gift as it is a sin. Read more »

When it comes to selling, there are certain behaviours that can stop sales before the process even begins. DOUG FLEENER discusses how staff can ensure they’re establishing the right in-store environment to promote purchasing. Read more »

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