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Search Results - Tips on Selling, November 2015
your search of 'Tips on Selling, November 2015' has 2 results.
02/11/2015
• Lisa Masiello
Customer satisfaction and customer loyalty do not mean the same thing, yet these terms are often used interchangeably. LISA MASIELLO explains why they should be treated differently.
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02/11/2015
• Richard Ruff
Constant change has always characterised the business world and looking in the rear-view mirror has never been a recommended strategy for determining future direction. RICHARD RUFF reports.
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