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Search Results - retail staff

your search of 'retail staff' has 49 results.

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Feature Stories
The key to motivating and managing your retail staff

One of the most crucial elements of business is managing your employees – but the task must be handled with care, writes retail expert PETER RYAN. Read more »

Management
Signs you have a terrible employee

It’s not easy to admit when an employee is inadequate at their role. ELIZABETH BOYD shares tips on how to identify poor work qualities and improve workplace culture. Read more »

ARA
Penalty rates proposal has major flaws

The Australian Retailers Association (ARA) is opposed to the Victorian Labor Government’s proposal to enshrine excessive public holiday penalty rates into law, which would lead to significant negative impacts for retailers and employees alike amid tough trading conditions and restrained spending. Read more »

ARA
New ministry targets retail; stability sought

RUSSELL ZIMMERMAN praises new Prime Minister Scott Morrison for his foresight in putting small business back into Cabinet and focusing on energy and resources at the very outset. Read more »

Feature Stories
Retail's backbone: sales and service

Sales and service have always been the backbone of retail. But as technology, the economy, the environment and social awareness change, so too must retailers and consumers. RUSSELL ZIMMERMAN explains how to keep up. Read more »
Qudo

Feature Stories
Innovation keeps white metals glistening in 2017

Gleaming white metals continue to shine. EMILY MOBBS discovers the truth about different alloy properties and new technical innovations. Read more »
Image courtesy: Instyle

Feature Stories
Retail tips for winning over watch consumers

It’s no secret that the watch market is saturated and gaining sales has become even more difficult with the advent of online and grey market retailing. EMILY MOBBS speaks with suppliers about how they are helping bricks-and-mortar jewellers improve service and win over consumers who are spoilt for choice. Read more »
Slow trading periods require proactivity

Tips on Selling
The key to selling in slow times

All salespeople eventually experience a period of slow trading. BRIAN JEFFREY says that what salespeople do during these times is what separates the professionals from the amateurs. Subscription required. Read more »

Tips on Selling
Don’t neglect the obvious! It’s impacting sales

The science of selling isn’t particularly deep and often the answer to improving sales is easier to find than jewellers might think. BOB PHIBBS sheds light on some obvious but often neglected areas. Subscription required. Read more »
A positive experience should be a business-wide mandate

Management
Forget the price and make buying positive

Forget price. Creating a positive buying experience is the best way to not only keep customers
coming back for more but also attract new business. SUE BARRETT reports. Subscription required. Read more »

Gemstones
Understanding gemstone wear and tear

It may seem elementary but knowledge of correct gemstone treatment is essential for new retail staff. IAN DUN discusses types of gemstone damage and how to avoid them. Read more »
Instyle Watches

Feature Stories
Men’s watches: catch up on new trends and demands

The relationship between a man and his watch is as strong as ever. EMILY MOBBS investigates how retailers can appease current demands in this oh so competitive market. Read more »

Monthly Overview
Cheap vs frugal: do you know the difference?

The pressure to discount is a common conundrum for jewellers but what if price wars could be avoided simply by recognising the difference between a ‘cheap’ customer and a ‘frugal’ customer? Read more »
Image courtesy: <a href="https://www.flickr.com/photos/juliewalraven/9224605544" target="_blank">Flickr/Julie Walraven</a>

News
Secrets to finding better jewellery staff

Finding the right staff is an ongoing battle for most retailers. COLEBY NICHOLSON shares his tips for how jewellers can weed out the time-wasters looking for ‘any old’ job. Read more »

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Wednesday, 19 February, 2020 05:20pm
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