02/11/2015
• Martin Foster
The Japanese broke into the watch scene off the back of market changes in Switzerland in the 1960s. MARTIN FOSTER reports they’re at it again, taking full advantage of decisions by the Swiss.
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02/11/2015
• Coleby Nicholson
Japanese watch brands are improving their reputations and increasing market share at a time when the industry is supposed to be in upheaval. COLEBY NICHOLSON discovers how.
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02/11/2015
• Emily Mobbs • Former Editor
Selling to men is thought to be easier than selling to women … until it comes to jewellery. EMILY MOBBS speaks with a ring of jewellers who think they may have cracked the code.
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02/11/2015
• Emily Mobbs • Former Editor
White metals have continued a winning streak with consumers in 2015, so what better time to capitalise on sales opportunities than the annual Christmas rush? EMILY MOBBS reports.
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02/11/2015
• Martin Foster
Swiss watch brands have used the Hong Kong watch & clock fair to continue their aggressive push into china; however, that didn’t mean all eyes weren’t on local product. MARTIN FOSTER reports.
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02/11/2015
• Rich Kizer and Georganne Bender
It might seem basic but in the modern retail world where customer communication is possible 24/7, the simple act of answering the telephone is often overlooked. RICH KIZER and GEORGEANNE BENDER advise going back to the basics on old-fashioned telephone etiquette will set your store apart.
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