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Search Results - Soapbox & Opinions, May 2018

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Soapbox & Opinions
We've forgotten the customer

I’ve been through five recessions since I started my jewellery apprenticeship in 1963. There was a lot of pressure on jewellers during recessions; the one in the 1980s was very damning – we were paying 25 per cent for business finance among other things. But we survived it, because we took care of our customers. Read more »

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Monday, 25 March, 2019 12:17am
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