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Search Results - Shep Hyken, Management
your search of 'Shep Hyken, Management' has 2 results.
10/08/2023
• Shep Hyken
Do your employees understand the line in the sand? SHEP HYKEN encourages you to ‘break the rules’ to demonstrate your commitment to your employees.
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18/02/2015
• Shep Hyken
Elementary to most but practiced by few, customer service remains an enigma. Businesses looking to improve in this area should forget about exceeding expectations until they’ve learnt to meet them. SHEP HYKEN reports.
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