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Search Results - Management, March 2014

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Listening is key to handling conflict

Management
Four strategies for handling sales conflict

The ways in which businesses handle conflict with customers will, according to Janet Spirer, go some way to determining whether they can navigate difficult scenarios without damage. Subscription required. Read more »
Build a relationship, then pitch product

Management
First, people buy the salesperson

Here’s a simple reality: customers buy the salesperson first or they don’t buy at all. Sue Barrett explains how your sales team can develop trust for a genuine connection. Subscription required. Read more »

Management
Reward your sales superstars (then again!)

If your staff aren’t selling enough, it might be time to look at the benefits of individual incentive commission systems, which Leonard Zell believes far outweigh those of group/shared commission schemes.  Subscription required. Read more »

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Sunday, 18 August, 2019 08:32am
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