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Search Results - Tips on Selling, March 2018

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Just like the Caddyshack character who wanted to catch a gopher, retailers need to think like buyers

Tips on Selling
Think like buyers for better sales outcomes

06/03/2018 • Sue Barrett

To sell to buyers, shouldn’t salespeople think like buyers? SUE BARRETT explains why the sales process works better from the buyer’s perspective, and four simple steps to break it all down. Read more »

Tips on Selling
Coupons and growing your business

06/03/2018 • Brian Ewing

Coupons are still relevant in retail and present a great way for companies to offer discounts and boost sales, although luxury retailers need to be careful when planning a promotional strategy. BRIAN EWING reports. Read more »

Employees are often the only representatives of a business in contact with customers, so ensure that your focus remains on keeping them informed and educated with proper service training.

Tips on Selling
The aim of customer service stays the same

05/03/2018 • Shep Hyken

The industry is always changing the way it delivers customer service but is customer service itself any different? SHEP HYKEN offers retailers a customer-focused service refresher. Read more »