WPOs are designed to prevent repeat offenders from returning to retail workplaces after violent or threatening incidents. South Australia and the ACT have implemented WPOs, while other states are advancing similar measures.
Victoria recorded 4,823 assault and related offences at retail locations in the year to March 2026, while stalking, harassment and threatening behaviour increased by 10.1 per cent. Victorian Premier Ben Carroll has confirmed the WPO scheme, which will commence on 26 July 2027.
"Retail and transport workers keep Victoria running, and they must be safe at work,” he said.
"These new powers will protect workers, stop repeat offenders and make it clear that this behaviour won’t be tolerated."
The Australian Retail Council (ARC) has criticised the slow rollout, warning that workers will remain at risk without stronger protections. CEO Christopher Rodwell noted that retailers have already waited years for these protections.
“We hope to work with the government to bring forward the timeline so workers are not left waiting another year for the laws to take effect,” he said.
“South Australia and the ACT have already implemented practical models. Victoria has the opportunity to draw on those schemes and deliver protections that work from day one.”
He added that retailers will monitor for urgent interim orders to bar repeat offenders during court proceedings.
Retailers can apply for orders through the court system. Orders can last up to 12 months, with breaches carrying penalties of up to two years in prison or a $50,000 fine.
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