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Search Results - Soapbox & Opinions

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Soapbox & Opinions
Visions of a jewellery industry that bears no human or environmental toll

Among the most talked about topics today in the gemstone and jewellery industry are ethics and sustainability. BARBARA WHEAT discusses some of the challenges involved in improving the level of responsible practice within such a diverse trade. Read more »

Soapbox & Opinions
Those who fail to learn from history are doomed to repeat it

For the fourth time the Australian jewellery industry is being forced to choose between two fairs. ROSS PATERSON expresses his concern for the future of the trade. Read more »

Soapbox & Opinions
Crystal gazing: the future of lab-created diamonds

The rise of lab-created diamond jewellery has continued unabated. JOANNA PARK-TONKS shares her predictions for the road ahead. Read more »

Soapbox & Opinions
Forecasting the future in times of great change

The international diamond industry is undergoing a period of significant change. PAUL ZIMNISKY outlines his vision of the future. Read more »

Soapbox & Opinions
Standing the test of time

Events such as the International Jewellery Fair provide crucial opportunities for emerging businesses. SAM DER BEDROSSIAN AM shares the keys to success. Read more »

Soapbox & Opinions
Chasing the pink paper

Provenance has never been more important for collectors of rare diamonds and gemstones. WILLIAM GANT unveils the ‘mysteries’ of the fancy colour diamond market. Read more »

Soapbox & Opinions
Succession: The best laid plans of mice and men often go awry

The jewellery industry is one of the few spheres where a connection between family and business is common. GREVILLE INGHAM shares some lessons on business succession, learned the hard way. Read more »

Soapbox & Opinions
Taking a risk and coming out on top

Playing it safe in the jewellery industry is always tempting because the consequences for failure are dire. GERRI MAUNDER says risk-adverse behaviour closes the doors to success. Read more »

Soapbox & Opinions
Strengthen customer relations by lending a helping hand with coverage

Everyone wants to be protected in the event of a sudden disaster. LACHLAN RENSHAW says retailers have an important part to play in helping customers pursue quality insurance. Read more »

Soapbox & Opinions
Dealing with the intricacies of opal dealing

You know that 95 per cent of opals come from Australia, right? Wrong! RENATA BERNARD says that’s usually the first mistake when dealing with a customer in search of a quality opal. Read more »

Soapbox & Opinions
Tradition, technology and horse manure

Change is never easy, especially for businesses that firmly believe in ‘tried and true’ traditions in the face of disruptions. Floeting Diamond inventor IAN DOUGLAS explains why adaptability is vital to succeed in modern times. Read more »

Soapbox & Opinions
Resetting the jewellery industry from top to bottom

At the start of this New Year retailers and suppliers should focus on rebuilding and resetting the Australian jewellery industry back to where it once was, writes GARY FITZ-ROY Read more »

Soapbox & Opinions
Is responsible sourcing good for the people it seeks to protect?

Politicians, the media, and various organisations tell us every day to think about acting responsibly, however; HUGH BROWN asks: what does that mean? Read more »

Soapbox & Opinions
Anticipating – and exceeding – your customers' expectations.

VIRGINIA MOODY explains the importance of providing first-class customer service, both online and in-store, in an increasingly competitive retail environment. Read more »

Soapbox & Opinions
Let’s communicate – if only it was that easy!

Contact is key when it comes to retail, but too many retailers – and suppliers – are overwhelmed by the many different channels of communication, writes JOSHUA ZARB. Read more »

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