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Feature Stories
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Customer loyalty not yet history
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Is a loyal customer today the Holy Grail of retailing, highly sought after but unattainable? Jeff Salton explores.
The quest for customer loyalty is as old as commerce itself. Airlines have offered free flights to "frequent flyers" for years, while credit card companies allow holders to swap usage points for products all in the name of seeking loyalty by rewarding...
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Search for Lab-Created Diamond - CVD
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