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Management



Learn from the workings of a doctor
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Charting the right course

Diagnostic management is about identifying a problem while prescriptive management is about identifying a solution. Doug Fleener says both are essential for strong managerial leadership.

In working with owners, managers and leaders at different levels of various retail organisations, one of the most common needs I discover is for management to adopt a more prescriptive approach.

Imagine for a moment that there is a sharp pain in your f...

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