04:07
What's New in Podium: May 2022
7/06/2022
Learn about Podium's latest enhancements in under 5 minutes.
Starting off, we’re introducing the Podium Marketplace Beta - a new directory of applications that allows you, without Podium intervention, to automate your daily tasks, learn about and install apps, and connect tools you already use to
02:58
Connect your favorite apps to the Podium Marketplace today.
7/06/2022
Join us for a walkthrough through the Podium Marketplace and the connection process.
01:38
Integrating Podium with Quickbooks Online Tutorial
3/06/2022
Connecting your Quickbooks Online App to Podium is as simple as a few clicks. In this video tutorial, we take you through the entire connection process.
03:38
Customizing Webchat Pro
28/05/2022
During this video, you’ll learn to answer common questions, customize the appearance of the Webchat widget, and set up a greeting for returning visitors.
03:56
Installing Webchat
28/05/2022
During this video, you’ll learn to install Webchat on various content management systems, including WordPress and Shopify.
03:59
Setting up Webchat
28/05/2022
During this video, you’ll learn to brand the appearance, create default messages, and set up locations for Webchat.
02:03
Taking Payments Using Mobile Card Readers
28/05/2022
During this video, you’ll learn to take a payment using a mobile (sometimes called field) card reader.
01:44
Setting Up Mobile Card Readers
28/05/2022
During this video, you’ll learn to connect your card reader to your mobile device.
01:38
Using In Store Card Readers
28/05/2022
During this video, you’ll learn to take a payment using an in-store card reader.
03:03
Setting Up In Store Card Readers
28/05/2022
During this video, you’ll learn to connect your reader to Wi-Fi and register it in Podium so you can begin taking payments.
02:57
Sending Payment Requests on the Podium Mobile App
28/05/2022
During this video, you’ll learn how to request payments using the Podium mobile app.
04:02
Refunds, Reminders & Cancellations
28/05/2022
During this video, you’ll learn to cancel payments, issue refunds, send reminders, and view unsuccessful payment requests. Finally, learn where to monitor bank deposits from Podium to your bank account.
01:54
Sending Payment Requests in Podium
28/05/2022
During this video, you’ll learn to send a payment request in Podium.
04:02
Connecting a Bank Account to Payments
28/05/2022
During this video, you'll learn how to connect a bank account to Payments in Podium.
02:30
Creating Campaign Opt In Forms
28/05/2022
During this video you’ll learn to set up an opt-in form so customers can opt-in to your promotional messages.
03:37
Creating & Sending Campaigns in Podium
28/05/2022
During this video you’ll learn how to create and send promotional text campaigns to subscribers.
02:58
Campaigns Best Practices
28/05/2022
During this video, we’ll review some best practices for creating effective text marketing campaigns.
01:51
Sharing a Computer with Multiple Users
28/05/2022
During this video, you’ll learn to turn on multi-user mode and send a review invitation using a shared computer or mobile device.
03:02
Getting Started with Voice
28/05/2022
During this video, we’ll be talking about how to manage missed calls in Podium.
04:17
Sending and Responding to Reviews in Podium
28/05/2022
During this video, you'll get a chance to send your own review invitation to a customer. You'll also see where you can read and respond to all your customer reviews.
01:56
Creating & Editing Message Templates in Podium
28/05/2022
During this video you’ll learn to create, use, and edit templates in Podium.
03:56
Managing Your Messages in Podium
28/05/2022
During this video, you’ll learn to open and close conversations, move them within inboxes, assign conversations to other coworkers, and add internal notes.
06:01
Sending & Responding to Messages in Podium
28/05/2022
During this video, you’ll see how to communicate with your customers using Podium, which can save you time and money.
You’ll also learn about the inbox and how to send common messages like payment requests and review invitations. Finally you’ll learn to use video chat.
01:29
Editing Users in Podium
28/05/2022
During this video you’ll learn to change user roles, add or remove users from locations, edit user profiles, and archive users.
05:08
Managing Your Notifications in Podium
28/05/2022
During this video, you’ll learn how to update your notification preferences and turn on desktop notifications for popular web browsers Chrome, Safari, Firefox, and Edge.
01:19
Editing Your Profile in Podium
28/05/2022
During this video you’ll learn to edit your account information including your profile photo, personal information, and password.
02:42
Inviting Users to Podium
28/05/2022
During this video, you’ll learn how to invite users to create a Podium account via text, email, or a link.
03:36
Connecting Podium to Facebook
28/05/2022
In this tutorial, you will learn how to connect Facebook to Podium.
03:59
Connecting Podium to Google My Business
28/05/2022
In this tutorial, you will learn how to connect Google My Business to Podium.
02:25
Shabana Motors - Customer Testimonial
26/05/2022
See how Podium has helped Shabana Motors grow their business with improved lead management and review collection, while delighting local customers along the way.
Try Podium for free today: https://www.podium.com/