Goto your account

Directory - Podium Software

Level 35, 477 Collins Street
Melbourne
VIC Australia 3000

Recent News
Show all 25 Articles »
Download FREE eBook: It’s true that most searches start online, but where do they end? Is it on your website or a competitor’s? Learn how you can outrank others and stay on top.
 
Download FREE eBook: Learn how SMS marketing starts conversations and closes deals.
 
Download FREE eBook: It’s true that most searches start online, but where do they end? Is it on your website or a competitor’s? Learn how you can outrank others and stay on top.
 
Podium has introduced its latest marketing tool, Podium Campaigns, which allows businesses to build opt-in lists of recipients for mobile text-message campaigns.
 
The beginning of the new financial year is the perfect time for a business refresh – and there’s no better place to start than with insider knowledge, tips, and advice from business leaders at the Connect virtual summit.
Profile
Podium is a software platform that helps jewellers interact with their customers through SMS text messaging and influence purchase decisions by streamlining the collection and management of online reviews.

Podium modernises the way business happens locally with products designed to help businesses be found, chosen, and gain insight into their customers’ experience.

Here are some resources to help you:
• Download:'Complete Guide to Online Reviews'
• Download: 'Business Text Messaging Playbook'
• Become the top-rated jeweller in your area

Podium serves over 35,000 companies by conveniently facilitating millions of customer interactions. Headquartered in Lehi, Utah, USA (local office in Melbourne, VIC) and founded in 2014, Podium is currently backed by Accel, IVP, Summit Partners, GV (formerly Google Ventures), and Y Combinator.
Categories
Computer Systems / Software

Education / Training


Videos
Podium
103 0 11.2M
A few years back, Eric (Co-Founder and CEO) got a frustrated call from his dad. His dad’s tire shop had plenty of happy customers, but only a handful of angry ones were leaving reviews. So we built a product that made getting more reviews as easy as sending a text. Launching in 2014, we set out to solve the same problem for local businesses everywhere, but we realized that messaging with customers wasn’t just the better way to get reviews—it’s the better way to do business. We’ve since built a multi-product platform that’s modernizing the way local business gets done. We are here to provide local businesses with everything they need to win. Get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one easy-to-use platform. #Podium #PodiumLove #LocalBusiness #TheFutureIsLocal
04:07
What's New in Podium: May 2022
7/06/2022
Learn about Podium's latest enhancements in under 5 minutes. Starting off, we’re introducing the Podium Marketplace Beta - a new directory of applications that allows you, without Podium intervention, to automate your daily tasks, learn about and install apps, and connect tools you already use to
573
3
02:58
Connect your favorite apps to the Podium Marketplace today.
7/06/2022
Join us for a walkthrough through the Podium Marketplace and the connection process.
104
0
01:38
Integrating Podium with Quickbooks Online Tutorial
3/06/2022
Connecting your Quickbooks Online App to Podium is as simple as a few clicks. In this video tutorial, we take you through the entire connection process.
102
0
03:38
Customizing Webchat Pro
28/05/2022
During this video, you’ll learn to answer common questions, customize the appearance of the Webchat widget, and set up a greeting for returning visitors.
107
1
03:56
Installing Webchat
28/05/2022
During this video, you’ll learn to install Webchat on various content management systems, including WordPress and Shopify.
46
0
03:59
Setting up Webchat
28/05/2022
During this video, you’ll learn to brand the appearance, create default messages, and set up locations for Webchat.
42
0
02:03
Taking Payments Using Mobile Card Readers
28/05/2022
During this video, you’ll learn to take a payment using a mobile (sometimes called field) card reader.
32
0
01:44
Setting Up Mobile Card Readers
28/05/2022
During this video, you’ll learn to connect your card reader to your mobile device.
13
0
01:38
Using In Store Card Readers
28/05/2022
During this video, you’ll learn to take a payment using an in-store card reader.
34
0
03:03
Setting Up In Store Card Readers
28/05/2022
During this video, you’ll learn to connect your reader to Wi-Fi and register it in Podium so you can begin taking payments.
16
0
02:57
Sending Payment Requests on the Podium Mobile App
28/05/2022
During this video, you’ll learn how to request payments using the Podium mobile app.
14
0
04:02
Refunds, Reminders & Cancellations
28/05/2022
During this video, you’ll learn to cancel payments, issue refunds, send reminders, and view unsuccessful payment requests. Finally, learn where to monitor bank deposits from Podium to your bank account.
34
0
01:54
Sending Payment Requests in Podium
28/05/2022
During this video, you’ll learn to send a payment request in Podium.
26
0
04:02
Connecting a Bank Account to Payments
28/05/2022
During this video, you'll learn how to connect a bank account to Payments in Podium.
37
0
02:30
Creating Campaign Opt In Forms
28/05/2022
During this video you’ll learn to set up an opt-in form so customers can opt-in to your promotional messages.
32
0
03:37
Creating & Sending Campaigns in Podium
28/05/2022
During this video you’ll learn how to create and send promotional text campaigns to subscribers.
75
0
02:58
Campaigns Best Practices
28/05/2022
During this video, we’ll review some best practices for creating effective text marketing campaigns.
26
0
01:51
Sharing a Computer with Multiple Users
28/05/2022
During this video, you’ll learn to turn on multi-user mode and send a review invitation using a shared computer or mobile device.
29
0
03:02
Getting Started with Voice
28/05/2022
During this video, we’ll be talking about how to manage missed calls in Podium.
21
0
04:17
Sending and Responding to Reviews in Podium
28/05/2022
During this video, you'll get a chance to send your own review invitation to a customer. You'll also see where you can read and respond to all your customer reviews.
33
0
01:56
Creating & Editing Message Templates in Podium
28/05/2022
During this video you’ll learn to create, use, and edit templates in Podium.
28
0
03:56
Managing Your Messages in Podium
28/05/2022
During this video, you’ll learn to open and close conversations, move them within inboxes, assign conversations to other coworkers, and add internal notes.
32
0
06:01
Sending & Responding to Messages in Podium
28/05/2022
During this video, you’ll see how to communicate with your customers using Podium, which can save you time and money. You’ll also learn about the inbox and how to send common messages like payment requests and review invitations. Finally you’ll learn to use video chat.
64
0
01:29
Editing Users in Podium
28/05/2022
During this video you’ll learn to change user roles, add or remove users from locations, edit user profiles, and archive users.
5
0
05:08
Managing Your Notifications in Podium
28/05/2022
During this video, you’ll learn how to update your notification preferences and turn on desktop notifications for popular web browsers Chrome, Safari, Firefox, and Edge.
12
0
01:19
Editing Your Profile in Podium
28/05/2022
During this video you’ll learn to edit your account information including your profile photo, personal information, and password.
11
0
02:42
Inviting Users to Podium
28/05/2022
During this video, you’ll learn how to invite users to create a Podium account via text, email, or a link.
15
0
03:36
Connecting Podium to Facebook
28/05/2022
In this tutorial, you will learn how to connect Facebook to Podium.
18
0
03:59
Connecting Podium to Google My Business
28/05/2022
In this tutorial, you will learn how to connect Google My Business to Podium.
52
0
02:25
Shabana Motors - Customer Testimonial
26/05/2022
See how Podium has helped Shabana Motors grow their business with improved lead management and review collection, while delighting local customers along the way. Try Podium for free today: https://www.podium.com/
124
0






(c) 2022 Befindan Media