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Ditch the to-do list and focus on the impact of your work!

Business
Is it time to ditch the to-do list?

Are you busy all day, yet somehow failing to make progress? DOUG FLEENER encourages you to escape the workday overload trap. Read more »

Diamonds
Guessing the diamond game

There has never been a shortage of debate about diamond industry trends, future predictions and analysis of the past. Much of it surrounds consumer wants and desires, but where has all this lead to? Read more »

My Bench
My Bench: William Masters

JUNE SPOTLIGHT:
William Masters enjoys working with a wide range of jewellery styles, each with its own unique story to tell. Read more »
Customer reviews are ‘gold’ for jewellers and online jewellery businesses. Learning how to manage them effectively can be a game-changer for many businesses, significantly boosting your store visits.

Business
Driving sales by mastering digital marketing

Are you making the most of your online opportunities? SARAH SMITH YKORUK encourages you to sharpen your digital marketing strategy. Read more »
If you want to install a powerful customer culture in your business, you’ll need everyone on board, not just those departments that are officially dedicated to the customer.

Business
New strategies: Switch the focus within your business to the customer

It’s time to lead by example within your store! STEVEN VAN BELLEGHEM reveals powerful strategies to improve customer experience within your business. Read more »
No matter what you are selling, or where you are spelling, the outcome can often be divided by language.

Business
Unleashing the Power of 'How': the good and bad

No matter what you are selling, or where you are spelling, the outcome can often be divided by language. TOM MARTIN discussed the difference between two 'hows'. Read more »
Artificial Intelligence (AI) is no longer a futuristic concept; it’s here, and it’s already shaking up the retail industry.

Business
AI in Retail: Can it change your business?

Welcome to the world of tomorrow! DAVID BROWN discusses the impact AI tools will have on your jewellery business. Read more »
Topaz is most recognised now for its vibrant shades of blue; however, this wasn’t always the case.

Gemstones
Brazil: The many faces of Topaz

Topaz is most recognised now for its vibrant shades of blue; however, this wasn’t always the case. Read more »

Soapbox & Opinions
Good fortunes: The living spirit of the Australian opal industry

There’s an opportunity not to be missed! MAXINE O’BRIEN encourages you to voyage into the outback and witness the opal trade with your own eyes. Read more »

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