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Search Results - Management, May 2018

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Are customers giving you 1-star ratings?

Management
7 reasons customers are abandoning you

Perhaps you worked hard for years to build a loyal customer base, and now your customers are leaving your store in droves. STEVE DIGIOIA discusses what could have went wrong. Read more »
Ask customers for suggestions on how to improve service

Management
Refresh your customer service

Retailers can obtain useful information when asking customers for suggestions. RICH KIZER & GEORGANNE BENDER call it their big question: “What one thing could we do to improve our customer care?” Read more »


 


Thursday, 17 January, 2019 10:03pm
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