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Search Results - Learn About, Feature Stories

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Over the past three decades, consumers have increasingly turned to the Internet for shopping. The launch of eBay and Amazon in 1995, PayPal in 1998 and Apple Pay in 2014 were landmark moments.

Feature Stories
Off The Grid: Jewellers without a website

Business ‘experts’ and retail analysts constantly emphasise the importance of digital marketing. Why are so many of Australia’s independent jewellery retailers operating without a website? Read more »
The objective of the State of the Industry Report (SOIR) is to establish how many jewellery stores operate in Australia and compare this with data from previous reports to develop an understanding of the evolution and future of the industry.

News
Synopsis: What will you learn from this jewellery industry report?

To better understand the findings of the State of the Industry Report, it's important to be aware of the changes to the industry and how they affect the methodology. Read more »
Over the past decade, the retail landscape changed significantly for jewellers trading without a physical store. With increased access to consumers as a result of the pandemic, the success of these businesses raises intriguing questions about the future of retail.

News
Grey areas: Jewellers operating without a storefront

The retail landscape is constantly evolving and significant change occurred during the global pandemic. That was especially true for the jewellery industry, which saw some notable changes that required a comprehensive review of the sector. Read more »
The 2024 State of the Industry Report (SOIR) found that Queensland’s ‘mum-and-dad’ independent retailers declined by 43 per cent (from 577 to 329).

News
Going it alone: Why is Queensland different?

Like most comprehensive studies, the 2024 State of the Industry Report uncovered a range of unexpected insights which were worthy of closer examination. One notable discovery was that, over the past decade, Queensland's number of jewellery stores  decreased dramatically more than any other state. Why? Read more »
The State of the Industry Report is largely an examination of history, what has happened and what events occurred over the past decade that shape the industry today.

News
Jewellery industry survey: Surprising results!

While this study deals with facts and figures, businesses are owned and managed by people. What do jewellers and suppliers say about the past, present, and the future? The 2024 State of the Industry Report included two surveys - one of retailers and the second of industry suppliers. The results were intriguing. Read more »
All the world's a stage, and all the men and women are merely players. It’s time to reflect on the changing landscape of Australia’s jewellery industry.

News
Births, Deaths & Marriages: Good night and good luck

All the world's a stage, and all the men and women are merely players. It’s time to reflect on the 'comings and goings' of Australia’s jewellery industry. Read more »
While the purpose of a major research project like the State of the Industry Report (SOIR) is to record history, it’s perhaps fitting to attempt to forecast a vision of the future.

News
Crystal Ball 2030: What does the future hold for the jewellery industry?

The astute know they cannot predict the future but will work hard to minimise surprises. The 2024 State of the Industry Report explores changes that the jewellery industry might expect before 2030? Read more »
The most significant change in the market has been the expansion of the international watch and jewellery companies as they take control of their brand image via a vertical market business model.

News
Brand-only jewellery and watch stores: Vertical integrators take a foothold

The 2024 State of the Industry Report found that the most significant change in the market over the past decade has been the expansion of the international watch and jewellery companies as they take control of their brand image via a vertical market business model. Read more »
Provenance, otherwise known as proof of origin, has been one of the hottest topics in the diamond industry for the past 12 months; however, in reality, one must ask: does anyone really care where diamonds come from?

News
Provenance: Does anyone really care?

Provenance has been widely debated in the jewellery industry for many years. Who is really pushing the issue and why? Recent research and surveys conducted for the 2024 State of the Industry Report offers some answers.
  Read more »
Shopping centres play an integral role in both the retail sector and the national economy and are a powerful force in consumer behaviour.

News
Shopping centres: Frontline in the jewellery retail 'war'

Australia’s shopping centres are a towering figure in the retail sector. Over the past 20 years fine and fashion jewellery stores have played an integral part in their speciality store 'mix'. Read more »
The past decade has been a rollercoaster ride for fashion jewellery chains, defined by explosive expansions and dramatic collapses.

News
Fashion Jewellery Chain Stores: Rapid rise and dramatic demise

The past decade has been a rollercoaster ride for fashion jewellery chains, defined by explosive expansions and dramatic collapses. Read more »
The fine jewellery chain stores have fared well over the past decade but consolidation could be on the horizon as the 'big fish' look for new customers via brand differentiation.

News
Jewellery Chain Stores: Full steam ahead

The fine jewellery chain stores have fared well over the past decade but consolidation could be on the horizon as the 'big fish' look for new customers via brand differentiation. Read more »
While many other countries suffered an economic recession, Australia’s economy avoided a recession. However, the economy was impacted by high inflation - which led to repeated hikes in interest rates - consumer confidence was adversely affected, and discretionary spending took a knock.

News
Independent Jewellers: Still prospering despite a decline

It’s been said that one man’s misery is another man’s fortune. This philosophy may serve the jewellery industry well in the wake of a significant decline in independent retailers. Read more »
The past 13 years have been brutal for the Jewellers Association of Australia – and much of the damage has been self-inflicted.

News
JAA: The past is haunting, and the future is unclear

The past 13 years have been brutal for the Jewellers Association of Australia – and much of the damage has been self-inflicted. Read more »
As part of the review of the Australian jewellery industry over the past 13 years, an analysis of the success and failures of the industry’s trade body – the Jewellers Association of Australia (JAA) – was required.

Feature Stories
JAA: Legacy of past presidents and their achievements

The JAA’s structure is somewhat unique, which causes complexity in measuring its success. That said, in order to look to the future, one must recognise the success and failures of the past. Read more »

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