It was inevitable that the increased desire to personalise everything would flow into jewellery. While customers can now create their own story around their jewellery, jewellers face a challenge to maintain their own identity. AARON WEINMAN reports. Read more »

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When asked why their business is ‘down’ people almost always blame someone else. COLEBY NICHOLSON says it’s rare to hear someone take personal responsibility for a lack of sales.  Read more »