Only 36 per cent of Australian retailers own a website, according to a recent MYOB survey, showing that there is still a long way to go before the industry can take full advantage of the power of the internet. Read more »

An Australian business consultant has launched a customer testimonial service to tap into the power of word-of-mouth marketing. Read more »

Retailers are unclear about the distinction between part-time and casual workers under the new employment Acts, it emerged at a Sydney trade fair seminar. Read more »

Australian jewellers are only just waking up to the potential of marketing and, says Natalie Barney, it’s crucial they act now to change consumers’ attitude to the industry. Read more »