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ABC refinery earns SGE credentials

Feature Stories
ABC earns gold accreditation

Australian independent business ABC Refinery has recently earned accreditation on the Shanghai Gold Exchange (SGE), the official network for all Chinese gold sales. Read more »

My Store
My Store: Mclean & Co Jewellers

MCLEAN & CO JEWELLERS' large ‘observation windows’ enable customers to see the manufacturing jewellers at work, and bring them into the store to see what it’s all about. Read more »

My Bench
My Bench: Laura Pivovaroff

MAY SPOTLIGHT:
LAURA PIVOVAROFF shares that the best part of her job is knowing that she played a small part in some of the happiest days of a person’s life. Read more »

Editor's Desk
There's nothing easy about e-commerce

While most people are stuck with the notion that their store should, or must, have full e-commerce capabilities, COLEBY NICHOLSON has something to say. Read more »

Feature Stories
10 Years Ago: May 2008

A snapshot of the industry events that made news headlines in the May 2008 issue of Jeweller. Read more »
Orange & Blue Sapphires

Gemstones
Colour Investigation: Sapphire

Throughout history, sapphire has always been associated with the colour blue. This still rings true today, with many consumers unaware of the other coloured varieties available. STACEY LIM reports. Read more »
Are customers giving you 1-star ratings?

Management
7 reasons customers are abandoning you

Perhaps you worked hard for years to build a loyal customer base, and now your customers are leaving your store in droves. STEVE DIGIOIA discusses what could have went wrong. Read more »
Ask customers for suggestions on how to improve service

Management
Refresh your customer service

Retailers can obtain useful information when asking customers for suggestions. RICH KIZER & GEORGANNE BENDER call it their big question: “What one thing could we do to improve our customer care?” Read more »

Tips on Selling
What happens to Point Of Sale in an online world?

Customers are evolving and retail metrics must evolve with them if retailers are to leverage the information they need in an omni-channel marketplace. CHRIS PETERSEN reports. Read more »
Image courtesy: Luna Skye Jewelry

Feature Stories
2018 Jewellery Trends: Perfectly Imperfect

Trend setters all over the globe have spoken: dainty, ‘imperfect’ styles are shaping this season’s fashion jewellery scene. TALIA PAZ details how retailers can make the most of these offerings. Read more »
Evotech Pacific

Feature Stories
2018 CAD/CAM Report: Modern-day Magic

As technology improves and becomes more accessible, CAD/CAM heads closer to becoming part of every jeweller’s toolbox. ALEX EUGENE reports. Read more »

Feature Stories
Retail's backbone: sales and service

Sales and service have always been the backbone of retail. But as technology, the economy, the environment and social awareness change, so too must retailers and consumers. RUSSELL ZIMMERMAN explains how to keep up. Read more »


 


Thursday, 24 May, 2018 06:07pm
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