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Image courtesy: Atlas Pearls

Pearl power play: New trends for 2017

While the pearl has a long history, its modern-day iteration is anything but dated. EMILY MOBBS reports on the production, supply and design trends shaping pearl jewellery this season. Read more >>
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Making the most of 2017

Every business wants to make each year better than the last. FRANCESCA NICASIO presents steps that businesses can implement to help make 2017 the best year yet. Read more >>
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Sapphire grading rules

There is so much misunderstanding amongst the industry about coloured gemstone grading. The frustrations and misunderstandings are especially high for sapphire, the second most commonly-used centrepiece in jewellery after colourless diamond, of course. Read more >>
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Three reasons why retail is tougher today

The rise of multi-channel retailing means there are more demands than ever on retailers to satisfy growing consumer preferences for customised shopping experiences. CHRIS PETERSEN reports. Read more >>
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Figure 1. Natural ruby. Figure 2. Heat-treated ruby

Understanding inclusions: Part 1 Ruby

Inclusions are a gemmologist’s best friend. Why? Well, inclusions can determine whether a gemstone is natural, natural but treated for enhancement purposes, synthetic or man-made. JUNE MACKENZIE reports. Read more >>
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How to boost email lists in 2017

Successful email marketing depends upon a strong and healthy subscription list. IAN SPENCER outlines some strategies that retailers can use to expand their online mailing lists in 2017. Read more >>
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Learn how to speak ‘sales’ and maximise results

Salespeople everywhere are overworked, under-supported and failing to succeed. RYAN ESTIS reports that business leaders need to actively help their staff so they can truly maximise sales results. Subscription required. Read more >>
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Don’t discount the customer experience

What are the odds that discounting will lead to a positive customer experience? DALE FURTWENGLER encounters and reacts to common discounting scenarios to illustrate the impact of various approaches. Subscription required. Read more >>
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Are flatter Christmas sales the new normal?

Sales data for the festive season continues to show relatively flat trading. EMILY MOBBS investigates whether this could be a new normal for jewellery retail. Subscription required. Read more >>
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Are your staff killing sales?

Don’t let staff member behaviour kill a potential sale. SHANE DECKER discusses how business owners and managers can learn to recognise and stop sale killing habits once and for all. Subscription required. Read more >>
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Tuesday, 21 February, 2017 08:43pm
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