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Monthly Overview
Understanding the changing jewellery market

Dramatic changes have been taking place within the industry that have effectively altered the retail game forever. Read more »

Gemstones
High-quality gemstone faceting is the way of the future

The commercial realities of gem-cutting means there is little emphasis placed on high-quality gemstone faceting. Victor Tuzlukov discusses why this is detrimental to the industry and its future. Read more »
Image courtesy: <a href="http://www.prosumerdiamonds.com/" Target=_blank>Prosumer Diamonds</a>

Feature Stories
An interview with Rapaport, the Diamond Maverick

Martin Rapaport is never short of words when it comes to diamonds. Coleby Nicholson met with the industry nonconformist to discuss the current state of the international diamond market. Read more »

Editorial
Understanding this rollercoaster ride

As 2017 draws to an end, it’s hard to recall a more eventful year for the Australian jewellery industry. It has undergone massive change and it’s difficult to know in which direction it’s headed. In fact, many would argue that the local market has experienced the greatest change on record. Read more »

Feature Stories
International in-store design secrets

In-store design is a major influencer of consumer purchasing decisions but finding the right visual strategy isn’t always easy. Talia Paz scours the globe in search of jewellery stores with the X factor. Read more »

Tips on Selling
Retail tips for prospering in the New Normal

The retail landscape has altered forever and dramatic changes are still expected. Colin Pocklington reports on how jewellers can best adapt to a changing market in order to survive and thrive. Read more »

Tips on Selling
Great customer experience: steps to woo your audience

All retailers want to provide a ‘great customer experience’ but how many deliver on it? David Allen outlines ways to achieve the holy grail of retail. Read more »

Soapbox & Opinions
Margin Call

I’ve been in the retail industry my entire working life, both as a retailer and most recently as a supplier, and I’ve never seen the market as difficult as it is right now. It’s like being on a boat and you know the storm is coming but you really don’t have any idea how bad it is going to be. Read more »

Tips on Selling
Out-of-stock product - to show or not?

Showing product that isn’t in stock is a quick way to disappoint customers; however, Doug Fleener says it can still be done as long as salespeople approach it in the right way. Subscription required. Read more »

Management
Why are morning meetings more productive?

Driving a team to reach a shared goal requires owners to know what they want and what they need to do to get there. David Brown explains why a daily morning staff meeting is one of the best resources to bring to a business. Subscription required. Read more »

Logged On
Retail tools to ease the Christmas rush

The festive season is chaotic but there is a plethora of digital staff collaboration tools to help businesses stay organised and running smoothly this christmas. Lilian Sue reports. Read more »

Gem of the Month
Colour Investigation: Zircon

Zircon is a mineral with certain optical properties that can rival those of a diamond. Found in a varied palette,the cause of colour in this gemstone is little known. Stacey Lim discusses two popular theories. Read more »


 


Thursday, 18 January, 2018 01:06pm
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