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Pass on "hard to close" customers to another sales staff member

How to incentivise staff with a $5 bonus

If your staff are finding it difficult to close sales, try a small monetary incentive to tag-team on the sales floor. David Geller says it won't be long before the business starts seeing results. Subscription required.
Instagram is more about sharing a business’s personality through “personal” or “behind-the-scenes” images.

Instagram can turn happy snaps into sales

Instagram is proving a useful online photo-sharing tool for jewellery businesses looking to create customer interest. Emily Mobbs looks at the benefits of getting behind – and in front – of the lens.  Subscription required.
If jewellers do not know what treatments are being done how can they disclose these to customers?

Blue sapphire and its treatments

There have been more developments in gemstone treatments in the past 15 years than in the previous 50, and many of these concern sapphires and rubies. Subscription required.

Why 97 per cent of what you do is wasted

Conventional wisdom dictates that half of all advertising is wasted and the trick is to know which half, but Mal Emery says it can be as high as 97 per cent. Subscription required.
Price-based marketing assumes too much

It's the return of the selling era

Don't complain about a lack of customer loyalty, says Barry Urqhart. It is a reflection of communications that lack emotion, positioning, brand imaging and consumer education. Subscription required.
Benchmark big sales for repeated success

Maximising the average sale

Why is maximising every sale in your jewellery store more important than merely increasing sales? You don’t know? Well, read on, Tony and Leanne Argyle will tell you. Subscription required.
Peter Keep is a jewellery trade lecturer and WA state director of the JAA

SOS – Save Our Skills

You’ve heard it said countless times that the jewellery industry has changed forever, manufacturing in particular, and the advice to adapt to change or perish are hard words to swallow. But that is the reality. Subscription required.
With the jewellery industry struggling in tough times, it could learn a lesson from the car industry

Lessons from the car industry

I heard a very interesting idea recently. Although it was about the Australian car industry I thought it was quite relevant to a current debate in the jewellery industry.
Kagi

Say goodbye to grandma’s pearls

Pearl jewellery is ditching its old-fashioned image and adopting a revamped persona. Jeff Salton discovers reasons for the shift. Subscription required.
The importance of protecting your intellectual property in the jewellery industry

Securing your intellectual property

Jewellery designers, suppliers and retailers all have a vested interest in protecting their intellectual property. Dean Millard discovers that it might be costly, but it’s not that difficult to do. Subscription required.
Innerpower

Silver continues to gain stature

Having long surpassed its “poor man’s gold” reputation, silver jewellery has undergone a major transformation and, as Emily Mobbs discovers, has come out the other side with a newfound “luxury” status. Subscription required.

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Wednesday, 22 May, 2013 08:44pm
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