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Achieve staff engagement with these five steps

Managers play a leading role in establishing and fostering employee engagement. PAUL KEIJZER outlines five ways to improve staff motivation and emotional well-being. Subscription required. Read more »

Irresistible tactics for busy people

Attracting attention is not only about making noise. As GRAHAM JONES reports, the type and quality of that noise really matters when it comes to generating customer leads. Subscription required. Read more »
Think hard before cutting resources

Don’t become invisible when cutting costs

Cutting resources might seem like a good idea when looking to shave costs but BARRY URQUHART reports businesses must be aware that such action can damage their market visibility and hurt their sales. Subscription required. Read more »
There are certain cues to help salespeople identify time-wasters

How to deal with time-wasting customers

Consumers who monopolise the attention of staff but still refuse to buy are time-wasters. THOMAS YOUNG advises teaching staff to recognise these qualities in a prospect and start reclaiming productivity immediately. Subscription required. Read more »

How to solve the productivity puzzle

Many successful people attribute success to their ability to focus their time, effort and energy but choosing the right tasks for the moment is a big part of the productivity puzzle. DALE FURTWENGLER reports. Subscription required. Read more »
Is it time to review the bridal sector?

Four steps for building bridal jewellery sales

With interest in the bridal category increasing over the past couple of years, DAVID BROWN states now is a good time for jewellers to pay attention to this dazzling sector and outlines key areas for consideration. Subscription required. Read more »

How to overcome ‘people’ issues in two steps

Hiring the right people is only the first step to maximising business performance. MIKE KOTSIS reports that failure to place people within the right roles is where many leaders find themselves in trouble. Subscription required. Read more »

Seven traits of a proficient listener

It’s common for people to aspire to be good listeners in their personal lives so it follows that people should take the skill of listening to the workplace. MARIAN THIER reports. Subscription required. Read more »

Seven daily habits of successful leaders

There is such a thing as a formula for success and CHRIS HALLBERG says it begins by incorporating certain actions into one’s daily schedule that promote proper routines, strong networks and good health. Subscription required. Read more »

Learn how to speak ‘sales’ and maximise results

Salespeople everywhere are overworked, under-supported and failing to succeed. RYAN ESTIS reports that business leaders need to actively help their staff so they can truly maximise sales results. Subscription required. Read more »

Four signs you’re a bad manager

Managers who can identify signs that they’re not doing a great job will more easily improve as leaders. PAUL KEIJZER explains how monitoring staff can help determine where any shortcomings lie. Subscription required. Read more »
A positive experience should be a business-wide mandate

Forget the price and make buying positive

Forget price. Creating a positive buying experience is the best way to not only keep customers
coming back for more but also attract new business. SUE BARRETT reports. Subscription required. Read more »


Thursday, 21 September, 2017 12:26am
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