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Management
Always worrying? Here’s four tips to tackle workplace anxiety

Is it possible to be addicted to worry? Stress can affect creativity and productivity not only for the recipient but for other staff members also. AMYK HUTCHENS presents four tips for reducing anxiety. Subscription required. Read more »
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Management
Are jewellery salespeople worth their salt?

Businesses are reliant upon sales staff to bring in enough revenue to cover not only their own expenses but also all expenses. BRIAN JEFFREY reports salespeople who don’t do this are not worth their salt. Subscription required. Read more »

Management
Six reasons to review jewellery repairs

Repairs offer significant revenue opportunities to retailers looking to boost their bottom line. DAVID BROWN reports on how jewellers can make the most out of their repairs divisions. Subscription required. Read more »
Businesses should never underestimate the value of 'I don't'

Management
Sell more by saying ‘I don’t’

Businesses love to say “I do”. In fact, the entire customer engagement market is built on that one statement; however, JEREMY MILLER believes jewellers should actually be saying the opposite if they want to succeed. Subscription required. Read more »
A positive experience should be a business-wide mandate

Management
Forget the price and make buying positive

Forget price. Creating a positive buying experience is the best way to not only keep customers
coming back for more but also attract new business. SUE BARRETT reports. Subscription required. Read more »

Management
Four signs you’re a bad manager

Managers who can identify signs that they’re not doing a great job will more easily improve as leaders. PAUL KEIJZER explains how monitoring staff can help determine where any shortcomings lie. Subscription required. Read more »

Management
Learn how to speak ‘sales’ and maximise results

Salespeople everywhere are overworked, under-supported and failing to succeed. RYAN ESTIS reports that business leaders need to actively help their staff so they can truly maximise sales results. Subscription required. Read more »

Management
Seven daily habits of successful leaders

There is such a thing as a formula for success and CHRIS HALLBERG says it begins by incorporating certain actions into one’s daily schedule that promote proper routines, strong networks and good health. Subscription required. Read more »

Management
Seven traits of a proficient listener

It’s common for people to aspire to be good listeners in their personal lives so it follows that people should take the skill of listening to the workplace. MARIAN THIER reports. Subscription required. Read more »

Management
How to overcome ‘people’ issues in two steps

Hiring the right people is only the first step to maximising business performance. MIKE KOTSIS reports that failure to place people within the right roles is where many leaders find themselves in trouble. Subscription required. Read more »
Is it time to review the bridal sector?

Management
Four steps for building bridal jewellery sales

With interest in the bridal category increasing over the past couple of years, DAVID BROWN states now is a good time for jewellers to pay attention to this dazzling sector and outlines key areas for consideration. Subscription required. Read more »

Management
How to solve the productivity puzzle

Many successful people attribute success to their ability to focus their time, effort and energy but choosing the right tasks for the moment is a big part of the productivity puzzle. DALE FURTWENGLER reports. Subscription required. Read more »

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Friday, 28 July, 2017 04:53pm
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