22/06/2017
• Justin Reynolds
The terms ‘employee engagement’ and ‘employee satisfaction’ may sound like the same thing but, as JUSTIN REYNOLDS reports, they are actually quite different.
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23/06/2017
• Emily Mobbs • Editor
The stream of brands entering the local market is relentless. EMILY MOBBS investigates how jewellers can best navigate the sea that is branded jewellery.
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23/06/2017
• Peter Ryan
In an increasingly competitive market, retailers must better understand ‘brand’ to survive. PETER RYAN says the construction of a brand can only begin once retailers uncover the souls of their businesses.
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23/06/2017
• Talia Paz • Staff Journalist
Kids are fast becoming a decisive bunch when it comes to accessorising so it’s just as well that suppliers are listening. TALIA PAZ reports.
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23/06/2017
• Shep Hyken
A crucial feature of managing a modern retail business is the ability to keep up with evolving consumer buying habits. As SHEP HYKEN reports, businesses that can’t do this risk being left behind.
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20/07/2017
The men’s watch market is buoyed by timepieces targeting a modern male’s desire to be on-trend. EMILY MOBBS has the inside scoop on what’s hot.
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27/07/2017
• Chris Rhatigan
Millennials often get a bad wrap and CHRIS RHATIGAN says business owners and managers that buy into generation stereotypes could be placing their organisations in danger.
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27/07/2017
• Dale Furtwengler
Up-selling relates to more than product. DALE FURTWENGLER asks if additional charges should be set for services and what the resulting impacts might be.
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27/07/2017
• Bob Phibbs
Change in retail is relentless and businesses that wish to thrive must commit to finding opportunities that will help them move forward wherever possible. BOB PHIBBS reports.
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03/08/2017
• Talia Paz • Staff Journalist
Smartwatches and activity trackers are so last season. TALIA PAZ reports on the thriving category of smart jewellery and why retailers should pay attention.
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03/08/2017
• Emily Mobbs • Editor
It’s no secret that the watch market is saturated and gaining sales has become even more difficult with the advent of online and grey market retailing. EMILY MOBBS speaks with suppliers about how they are helping bricks-and-mortar jewellers improve service and win over consumers who are spoilt for choice.
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18/08/2017
The 2017 Jewellery Design Awards celebrates the industry's most talented manufacturing jewellers, bringing together some of Australia and New Zealand's best imagination and design aptitude. View the finalists' designs ahead of the presentation ceremony.
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