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Feature Stories
Employee satisfaction vs employee engagement – which one is best?

The terms ‘employee engagement’ and ‘employee satisfaction’ may sound like the same thing but, as JUSTIN REYNOLDS reports, they are actually quite different. Read more »
Image courtesy: Fervor Montréal

Feature Stories
Sailing the high seas of branded jewellery

The stream of brands entering the local market is relentless. EMILY MOBBS investigates how jewellers can best navigate the sea that is branded jewellery. Read more »
Image courtesy: Thomas Sabo

Feature Stories
Brand is everything jewellers sell, do and stand for

In an increasingly competitive market, retailers must better understand ‘brand’ to survive. PETER RYAN says the construction of a brand can only begin once retailers uncover the souls of their businesses. Read more »

Feature Stories
Children's jewellery: Big business for tiny tots

Kids are fast becoming a decisive bunch when it comes to accessorising so it’s just as well that suppliers are listening. TALIA PAZ reports. Read more »

Feature Stories
Secrets to keeping up with customer buying habits

A crucial feature of managing a modern retail business is the ability to keep up with evolving consumer buying habits. As SHEP HYKEN reports, businesses that can’t do this risk being left behind. Read more »
Pierre Cardin

Feature Stories
Timepieces that make men tick

The men’s watch market is buoyed by timepieces targeting a modern male’s desire to be on-trend. EMILY MOBBS has the inside scoop on what’s hot. Read more »

Feature Stories
Are Millennial myths jeopardising business success?

Millennials often get a bad wrap and CHRIS RHATIGAN says business owners and managers that buy into generation stereotypes could be placing their organisations in danger. Read more »

Feature Stories
Jewellery lessons from a mechanic

Up-selling relates to more than product. DALE FURTWENGLER asks if additional charges should be set for services and what the resulting impacts might be. Read more »

Feature Stories
Why specialty retailing is a lot like Jenga

Change in retail is relentless and businesses that wish to thrive must commit to finding opportunities that will help them move forward wherever possible. BOB PHIBBS reports. Subscription required. Read more »
Leah Heiss

The smart jewellery breakthrough

Smartwatches and activity trackers are so last season. TALIA PAZ reports on the thriving category of smart jewellery and why retailers should pay attention. Read more »
Image courtesy: Instyle

Feature Stories
Retail tips for winning over watch consumers

It’s no secret that the watch market is saturated and gaining sales has become even more difficult with the advent of online and grey market retailing. EMILY MOBBS speaks with suppliers about how they are helping bricks-and-mortar jewellers improve service and win over consumers who are spoilt for choice. Read more »

Fairs and Events
2017 Jewellery Design Awards – Finalists Revealed

The 2017 Jewellery Design Awards celebrates the industry's most talented manufacturing jewellers, bringing together some of Australia and New Zealand's best imagination and design aptitude. View the finalists' designs ahead of the presentation ceremony. Read more »

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Thursday, 24 August, 2017 08:29pm
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