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Search Results - Stephanie Chan • Staff Journalist, Tips on Selling

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A customer’s reluctance to engage is often caused by staff actions

Tips on Selling
Oh, no not the dreaded 'May I help you?'

First impressions are critical so what should retailers do when a customer initially walks into their store? Stephanie Chan investigates how best to greet customers without using the phrase, “May I help you?” Read more »

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