Paul Zimnisky's Key Points • There is a clear need to improve consumer confidence and assurances around luxury product purchases. • The diamond industry may benefit from physically marking individual diamonds as ‘natural’. • Despite recent challenges, it’s clear that natural diamonds are still widely desired by consumers compared with competitors. |
It could benefit the natural diamond industry to physically mark its diamonds as a form of authentication. If done right, a universal identifier could become synonymous with the authenticity and associated luxury of natural diamonds.
Ideally, the ‘mark’ would be simple and easily identifiable without distracting from the diamond’s eye clarity – perhaps only visible with a 10x loupe.
It’s important that consumers can relatively easily identify the authenticity of a diamond on their own.
Despite the moderate success of proprietary diamond brands in recent decades, the general marketing and branding of diamonds as a category remains imperative to the product’s relevance.
At the end of the day, diamonds are still competing with other colour gemstones – and these days, especially with lab-created diamonds.
The key would be for every natural diamond to have the same mark, including all branded jewellery that features natural diamonds.
Any diamond bearing this mark that is not a natural diamond would be considered a counterfeit, much like sparkling wine, which, in order to be marketed as champagne, must originate from the appropriate region in France.
Another way to achieve universal marking could be through a proprietary microscopic chip embedded in all natural diamonds.
The key here would be a network of verification machines that could theoretically be scaled economically and made widely available to consumers.
However, a mark that consumers could visually see for themselves would arguably resonate the best.
In a similar vein, the Natural Diamond Council released a line of proprietary jewellery designs in 2021, which were made publicly available to manufacturers and retailers, provided the jewellery was set with natural diamonds.
The idea was to associate specific and identifiable designs with natural diamonds. Theoretically, if you are wearing one of these designs, people would know it is natural diamond jewellery.
The campaign didn’t really gain traction; however, it was conceptually well-founded.
More recently, the De Beers Group debuted its first new ‘beacon’ in years, Desert Diamonds. The collection includes diamonds ranging in colour from off-white to semi-nudes, yellows, and browns.
The idea behind the initiative is to presumably highlight natural diamonds that can easily be visually differentiated from lab-created diamonds, which all seem to be headed towards colourless VVS or better.
At the end of the day, it seems quite clear, at least, all-else-equal (price), that most consumers would prefer a natural diamond to a lab-created diamond – or even another colour gemstone alternative.
The perception of a natural diamond still holds currency in the minds of consumers around the world.
Current challenges highlight the need to give consumers confidence that what they are paying a premium for is, in fact, a natural diamond.
Easily distinguishing a natural diamond from other lesser alternatives elevates the favourable legacy perception of just a ‘diamond’ to ‘natural diamond.’ Luxury consumers like logos and authenticity; it could serve the natural diamond industry and the category as a whole if the standard practice of shopping for a diamond included “looking for the mark.”
Despite the volatility over the past decade and a half, diamonds remain an incredibly relevant consumer product. This is true even with cultural shifts and the emergence of new generations that were never exposed to the industry when it was at the ‘top of its game’.
This is a testament to the power and resonance of marketing and product positioning efforts when they are successfully executed over a sufficiently long period of time. It also helps that diamonds are one of the most interesting and naturally beautiful geological souvenirs.
Diamonds have the fundamental underpinnings to keep them in vogue perennially; however, as with any discretionary product, especially a luxury product, strategy around marketing and merchandising needs to not only remain active but also evolve.
THE GREAT DIAMOND DEBATE III
Table of Contents
The Great Diamond Debate Collection