Pandora
advertisement
Pandora
advertisement
Pandora
advertisement
Goto your account
Search Stories by: 
and/or
 

News













The JAA has released the final draft of its Technical Guide
The JAA has released the final draft of its Technical Guide

Calls to improve Australian jewellery standards

The JAA is inviting feedback on a document that will provide industry guidance and outline standards jewellers nationwide should follow.

The Jewellers Association of Australia (JAA) has released the final draft of its Technical Guide – a 73-page reference document for its Jewellery Industry Code of Conduct.

The publication is designed to set standards and give guidance to retailers on technical industry matters as well as jewellery and jewellery-related products.

It contains information on materials including metals and gemstones, and jewellery and watch product knowledge incorporating details on various manufacturing methods.

Colin Pocklington, JAA Code of Conduct Committee chairman
Colin Pocklington, JAA Code of Conduct Committee chairman

“The guide has been realised in a final draft format for the industry to provide comment and suggest where improvements or additions can be made,” JAA Code of Conduct Committee chairman Colin Pocklington said.

“The guide will continue to be a work in progress as industry standards and practices change.”

The Code of Conduct was released in November 2009 and provides guidelines to help people working in the jewellery industry comply with consumer law. All JAA members are required to adhere to the code.

A committee set up to manage potential breaches by members and non-members has assessed 26 complaints between 2012 and 2015.

As previously reported by Jeweller, the committee has assisted the Australian Competition and Consumer Commission (ACCC) with investigations into misuse of comparative price advertising, otherwise known as “two-price advertising”, including one case at the start of the year.

Pocklington said comments and suggestions received by mid-July 2016 would be referred to the JAA National Industry Advisory Council for consideration. If changes or additions are deemed necessary, an updated version of the guide will be released in October or November.

The Code of Conduct and Technical Guide can be viewed on the JAA website.

More reading
Jewellery retailer comes under ACCC fire
JAA Code of Conduct complaints on the rise
Industry’s code of conduct receives update
Zamel’s guilty of misleading consumers - again
ACCC prosecutes Zamel’s for ‘misleading’ price ads – again











enewsletter banner 1
advertisement





Read current issue

login to my account
Username: Password:
Jesse-Leigh Elford Photography
advertisement
Pink Kimberley Australia
advertisement
SAMS Group Australia
advertisement
© 2020 Befindan Media