The shopping process is getting more convenient for consumers by the day, with millions of products and services just a few taps away.
However, shopping still requires some manual research, browsing, and a check-out process that can cause your leads to lose interest before they convert. To make shopping with your brand both convenient and effortless, it’s vital to offer a conversational commerce experience.
Conversational commerce can be implemented by just about any business. It simply refers to the use of messaging apps and voice assistants to facilitate the shopping experience — a practice that can turn your company into the preferred brand in the jewellery industry.
Explore in depth how to turn relationships into revenue:
What is conversational commerce?
How does it impact customer loyalty?
5 ways to convert leads and drive sales
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