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Search Results - Tips on Selling, March 2019
your search of 'Tips on Selling, March 2019' has 2 results.
09/03/2019
• Lisa Masiello
Customer satisfaction is not the same as customer loyalty but if customers are happy, does it matter what retailers call it? Yes, says LISA MASIELLO, who argues that the terms aren’t interchangeable.
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09/03/2019
• Bryan Pearson
As the retail industry adapts and evolves to meet the demands of the consumer, BRYAN PEARSON discusses what today’s retailers are doing right – and what they’re still getting wrong.
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