30/06/2016
• Olivia Clarke • Staff Journalist
The range of baby and children’s jewellery available in the market continues to expand, so what are the trends for this year?
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28/06/2016
Product returns are never fun for retailers so wouldn’t it be nice to learn how capitalise upon them or even avoid returns from happening in the first place?
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28/06/2016
• Harsh Ajmera
Customers want service and they want it now. HARSH AJMERA discusses how the digital age is forcing retailers to review customer service practices and why responding quickly and accordingly is more important than ever.
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28/06/2016
• Coleby Nicholson
The latest watches from BaselWorld are making their way to Australia. COLEBY NICHOLSON and EMILY MOBBS report on the releases expected to win over the local industry.
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28/06/2016
• Karyn Greenstreet
Everyone thinks the premise of retail is the need to generate growth – but what if growth isn’t so important after all? KARYN GREENSTREET explains why thinking big is no guarantee of success.
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28/06/2016
• Emily Mobbs • Former Editor
Branded jewellery suppliers are working hard to secure retail support. EMILY MOBBS reports on the current techniques used to ensure retailers benefit from brand awareness and customer loyalty.
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28/06/2016
• Martin Foster
Optimism may have reigned at BaselWorld 2016 but MARTIN FOSTER says the troubling market conditions of the Swiss watch industry can no longer be ignored.
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28/06/2016
• Angela Tufvesson
Consumers love a brand story but how can retailers convey a cohesive message for the store’s overall brand as well as the branded jewellery ranges that they carry? ANGELA TUFVESSON investigates.
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28/06/2016
• Catherine Pevy-Trewartha
Many jewellery retailers feel challenged to maintain consumer loyalty to the point where some are completely giving up.
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28/06/2016
• Ian Dun
Jewellers are often required to repair pieces that are essentially of unknown quality, making a thorough investigation and plan prior to commencement of work paramount. IAN DUN reports.
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28/06/2016
• Francesca Nicasio
Dealing with customers who return their purchases isn’t fun for retailers; however, when handled properly, they can minimise returns or even capitalise upon them. FRANCESCA NICASIO reports.
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27/06/2016
• Lewis Dyson • Staff Journalist
Local watch supplier Time Essentials has entered administration, with trading reportedly suspended until further notice.
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27/06/2016
• Lewis Dyson • Staff Journalist
Applications are open for a jewellery manufacturing competition that promises to test a local jeweller’s ability to cope under pressure.
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27/06/2016
• Lewis Dyson • Staff Journalist
Michael Hill International is moving ahead with plans to shift its primary stock exchange listing to Australia, which will involve the establishment of a new parent company.
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27/06/2016
• Lewis Dyson • Staff Journalist
The Diamond Producers Association has launched an initiative that not only heralds its first bid to woo Millennials but also the industry’s only diamond category-specific marketing campaign for several years.
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