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Soapbox & Opinions
A tale of cabbages, bread and jewellery

Would you like to know what cabbage, fruit, bread and flowers have in common with jewellery? Nothing! Read more >>

Soapbox & Opinions
It’s a world of metal madness

At 47, I don’t class myself as old. Certainly I’m old to my 12 and 13-year old boys because I’m not up-to-date with current YouTube celebrity videos or memes. Theirs is a different world but I am happy in the world of jewellery manufacture and still feeling pretty current. Read more >>
SIHH exhibitor and visitor attendance numbers increased in 2017

Swiss watch industry on way to recovery

Following troubled market conditions, new Swiss watch export figures coupled with sentiment at the Salon International de la Haute Horlogerie (SIHH) indicate a return of some industry confidence. MARTIN FOSTER reports. Read more >>

Soapbox & Opinions
Sapphire grading rules

There is so much misunderstanding amongst the industry about coloured gemstone grading. The frustrations and misunderstandings are especially high for sapphire, the second most commonly-used centrepiece in jewellery after colourless diamond, of course. Read more >>
Do tensions amongst Kimberley Process members compromise the scheme's viability?

Soapbox & Opinions
The Kimberley Process: On the Rocks?

As Australia prepares to become Kimberley Process (KP) chair in 2017, NATHAN MUNN asks whether a boycott of the current KP chair has raised concerns about the long-term viability of the certification scheme. Read more >>

Soapbox & Opinions
Fight back this Christmas 

The festive season is approaching and while jewellers may be tempted to lower prices to combat against those evil online competitors, I say, “Stop right there!” Read more >>

Soapbox & Opinions
Aussie through and through

I began making silver jewellery about 43 years ago. Silver won me over from day one on a buffing machine. I still remember thinking, “Wow, I love this stuff!” Read more >>

Soapbox & Opinions
No time for stick-in-the-muds

I made a big decision in late August while attending the Sydney jewellery fair. You see, our store sells more men’s watches than women’s watches but the issue is that we definitely have more women entering the store than men. Why does this part of the business fall behind and what are we doing about it? Read more >>

Soapbox & Opinions
Never lose your ‘true’ self

Six years ago, I wrote a Soapbox column for Jeweller about the changes I had seen over 25 years in the jewellery industry. I wrote about changing consumer behaviour in the light of economic, sociological and technological diversity, and the power of the internet. That article is still just as relevant today. Read more >>

Soapbox & Opinions
Claw back sales with customer tracking

I had an ‘A-ha!’ moment earlier this year.  Read more >>

Soapbox & Opinions
Does customer loyalty even exist?

Many jewellery retailers feel challenged to maintain consumer loyalty to the point where some are completely giving up. Read more >>

Soapbox & Opinions
We need to go big or go home

I’m a second-generation jeweller. I’m not technically qualified but rather am a family jeweller who has ‘learned on the job’ and who has earned the title of jeweller via satisfied customers. Read more >>

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Thursday, 27 April, 2017 06:57pm
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