Jacques received the award during a gala dinner ceremony at the end of the 19-22 May ICA Congress in Brasilia.
“Susan has contributed to our industry in many roles, always with exceptional dedication and professionalism,” said ICA president Damien Cody.
“While she has accomplished much throughout her career, what stands out most to me is her genuine warmth and kindness—qualities that have earned her deep respect and affection across all levels of our field.
“As she prepares to retire from GIA at the end of the year, her impact will continue to resonate for generations.”
Jacques became GIA’s president and CEO in January 2014 after serving as interim CEO for six months. Before that, she had been a member of the GIA Board of Governors since 1996.
“I am truly honoured and extraordinarily privileged to have been a part of this incredible industry for more than 45 years now,” she said.
“This is a tremendous honour – very unexpected, but I am delighted to have the recognition for what has been a very blessed career.”
Jacques will retire as GIA president and CEO at the end of 2025.
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