The company, based on the Gold Coast, said that following extensive customer feedback, the release delivers a broad set of practical improvements designed to enhance day-to-day operations for jewellery retailers. The update includes 21 feature enhancements, additional fixes, and performance upgrades, and is expected to roll out this month.
“This is part of a long-term shift. We are focused on ensuring The Edge operates within a connected ecosystem, rather than as a standalone system,” general manager Leon van Megen said.
“This marks a new chapter for Retail Edge. We are accelerating how we deliver improvements, while continuing to modernise the platform through our in-house engineering team.”
Among the highlights are a new Shopify integration, enabling near real-time synchronisation between POS and e-commerce, and a new ‘Item Maintenance Wizard’ allowing bulk product updates and repair management.
Enhanced stock control and inter-store transfer tracking, with improved alerts and visibility for multi-store operations, is also included, as are a new native card-processing integration with Zeller and faster, more responsive SMS and e-marketing tools with improved compliance features.
Among the other important inclusions are Anti-Money Laundering (Tranche 2) functionality and reporting aligned with upcoming AUSTRAC legislation.
“Retail Edge is excited to share upcoming enhancements to the Edge POS platform in our next major release, designed to help independent jewellery retailers stay abreast of AUSTRAC’s Anti-Money Laundering (AML) Tranche 2 requirements,” van Megen explained.
“These updates include the ability to detect linked cash transactions that exceed customisable thresholds, along with built-in Know Your Customer (KYC) prompts to support day-to-day compliance.
“We’re also introducing a new AML Compliance Report, making it easy to track which customers are verified or unverified across selected date ranges where thresholds have been exceeded.”
Compliance with AUSTRAC’s new requirements comes into effect on 1 July 2026.
Retail Edge Consultants is a Gold Coast-based technology and consulting company specialising in jeweller-specific software (The Edge) and business coaching services for retailers across Australia and New Zealand.
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