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Search Results - Rick Segel and Matthew Hudson

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Don’t lose sight of how to close a sale

Tips on Selling
The lost art of closing the sale

Amid all the chatter about customer service, some salespeople are forgetting the most important aspect of their jobs: how to close. RICK SEGEL and MATTHEW HUDSON report. Subscription required. Read more »

Feature Stories
Playing the personality game

Customers aren’t as different as they think they are. Rick Segel and Matthew Hudson discuss the main customer personalities and how staff can handle each for maximum success. Subscription required. Read more »
Don't be afraid to sell in multiples

Tips on Selling
It’s all about the second item (and the third!)

Selling in multiples is how retailers get ahead. Rick Segel and Matthew Hudson say the difference between closing one item and two items is the difference between a good and great salesperson. Read more »

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