When something goes wrong, our first move is usually to assign blame. DAVID BROCK urges you to reconsider how you view failure as it relates to your jewellery store. Read more »

Quality over quantity is one of the most well-known pieces of business wisdom, however how many salespeople ever stop and think about what it really means? DAVID BROCK explores the simple math behind an important business philosophy. Read more »

Selling and buying are easy, right? It’s gone on for millennia, but have we just witnessed the greatest change ever? DAVID BROCK thinks so! Read more »

DAVID BROCK explores the mistakes managers make when supporting sales staff – and how this can lead to wasted resources. Read more »