Technological failures often reveal ?aws in conventional wisdom. GRAHAM JONES encourages you to think outside the box. Read more »

Many businesses skip routine maintenance, opting for expensive major overhauls every few years. GRAHAM JONES explains that making minor, consistent adjustments leads to savings in the long run. Read more »

Writing for the web is all about using accessible language. GRAHAM JONES warns retailers not to get bogged down in business speak when creating their digital content, even if they think it sounds impressive to readers. Read more »

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