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Search Results - Management, July 2014

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Actioning the three P's can help salespeople reach the next level

Rules of customer engagement

The right and wrong ways to engage a customer can determine if a sale will happen before it even begins. Doug Fleener presents three steps sure to help jewellery salespeople go to the next level. Subscription required. Read more »
Accept the role of motivator-in-chief

Five ways to rev-up retail staff

It is possible for jewellers to employ amazing retail staff, so resist the temptation to employ unmotivated “casuals”. Barbara Crowhurst lists five simple acts that will drive up employee engagement and sales. Subscription required. Read more »

Sales coaching an emerging challenge

Consumer habits might have dramatically changed over the past five years, but Richard Ruff says that most businesses have not adapted their selling techniques to cater for the new consumer. Subscription required. Read more »
Plan for selling well in advance

Planning for the biggest sale

The decision to sell a business requires care and consideration. David Brown says only by considering the effects of business practices upon financials well in advance can owners assure a maximised sale price. Subscription required. Read more »
Customer service is no longer enough in this market

Who needs customer service these days?

Traditional customer service has given way to the pursuit of an overall customer experience. The winners of customer loyalty will be businesses that provide the ambiance its customers seek. Barry Urquhart reports. Subscription required. Read more »


Thursday, 17 January, 2019 09:32pm
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