08/02/2018
• Emily Mobbs • Former Editor
The personalised jewellery category continues to evolve, and jewellers are questioning which pieces should and should not be included. As EMILY MOBBS discovers, it’s not easy to define.
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16/07/2014
• David Geller
The repairs department is an often overlooked but lucrative source of revenue, especially in difficult times. David Geller discusses how to price repairs properly.
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02/12/2013
• Jeff Salton • Assistant Editor
Nicknamed "Queen of Gems", the pearl is at the centre of a fashion rethink. Jeff Salton explores how retailers can prepare for increased consumer demand.
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23/08/2013
If consumers complain about the charge for cleaning a diamond ring, retailers should explain the process in detail. As WINK JONES reports, a little education could be the difference between a sale and an unhappy customer.
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15/12/2012
• India Nicholson• Staff Journalist
When is a basic household item not a household item? When it’s used to store your personal jewellery. Use these ideas to display and store your jewellery at home, or as eye-catching points for visual merchandising in-store.
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25/09/2009
Gems can exhibit many different types of damage, including that caused
by accident or negligence. With a little knowledge, such damage can
often be avoided. PROFESSOR HENRY A. HÄNNI discusses the how and why of
gem care.
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