05/10/2023
• David Brown
Are you ready to make the most of the busiest stretch? DAVID BROWN encourages you to be well-prepared for the holiday trading period.
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05/10/2023
• David Brock
When something goes wrong, our first move is usually to assign blame. DAVID BROCK urges you to reconsider how you view failure as it relates to your jewellery store.
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11/10/2022
• David Brown
Resetting seems to have become the buzzword of choice in the past two years. DAVID BROWN explains how to perform a successful internal review of a business.
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11/05/2022
• Michael Hinshaw
Business data and intelligence are vital in any organisation. MICHAEL HINSHAW explains the mechanics in leveraging customer-centric actions to better manage your business.
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08/02/2018
• Thomas Young
In times when trading is difficult, THOMAS YOUNG believes it’s good for organisations to go back to basics, and there’s no further back than reviewing a business’ mission statement.
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22/11/2017
• David Brown
Driving a team to reach a shared goal requires owners to know what they want and what they need to do to get there. DAVID BROWN explains why a daily morning staff meeting is one of the best resources to bring to a business.
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22/11/2017
• David Sharpe
Businesses searching for a way to improve profitability and performance must consider many strategies, not all of which are going to work. DAVID SHARPE reports on the realities of some popular business advice.
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22/11/2017
• Dale Furtwengler
Should marketing be less of a focus than sales or are they equally important to retail businesses? DALE FURTWENGLER discusses the relationship between the two and if a peace treaty can be made.
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27/07/2017
• Barry Urquhart
Cutting resources might seem like a good idea when looking to shave costs but BARRY URQUHART reports businesses must be aware that such action can damage their market visibility and hurt their sales.
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26/05/2017
• David Brown
With interest in the bridal category increasing over the past couple of years, DAVID BROWN states now is a good time for jewellers to pay attention to this dazzling sector and outlines key areas for consideration.
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31/03/2017
• Marian Thier
It’s common for people to aspire to be good listeners in their personal lives so it follows that people should take the skill of listening to the workplace. MARIAN THIER reports.
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14/03/2017
• Chris Hallberg
There is such a thing as a formula for success and CHRIS HALLBERG says it begins by incorporating certain actions into one’s daily schedule that promote proper routines, strong networks and good health.
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30/05/2016
• Sue Barrett
The perfect time to improve any business is when competitors are worried about the sky falling. SUE BARRETT says retailers can get the jump on doomsayers with analysis, preparation and training.
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05/04/2016
• Dale Furtwengler
How competitive is your pricing? Do you match your competitors? Given the accessibility of pricing information today, is it possible to price strategically? DALE FURTWENGLER reports.
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21/01/2015
• Bob Phibbs
Every retailer has staff who exhibit in-store behaviour that stifles sales, often without anyone knowing it. BOB PHIBBS examines seven toxic habits that hamper.
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