11/02/2019
• David Brown
How does your percentage of diamond sales compare to what it once was? Jewellers should focus on their primary points of difference, according to DAVID BROWN.
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12/11/2018
• David Brown
Extending the refund period will generate goodwill benefits for retailers without significantly adding costs, proving it is not the death wish it may be perceived to be. DAVID BROWN reports.
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15/08/2018
• David Brown
Buying events can be overwhelming, with delegates doing their best to get the most value out of the day. DAVID BROWN shares some tactics to ensure you don’t walk away with information overload.
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31/07/2018
• David Brown
In this digital age, never before could the old maxim ‘cant see the forest for the trees’ be true however, solving some challenges of business can be as simple as hiring a mentor. DAVID BROWN reports.
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12/06/2018
• David Brown
A store’s repair department is an often overlooked contributor of revenue and generator of future sales. DAVID BROWN explains how retailers can take advantage.
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29/03/2018
• David Brown
In-store data can show retailers the next emerging trends, providing they know where to look. It’s a skill that’s worth learning, even if it might seem like a chore in the beginning. DAVID BROWN reports.
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08/02/2018
• David Brown
With Amazon finally ending speculation by launching in australia at the end of last year, DAVID BROWN discusses what traditional retailers can do to compete against online vendors.
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22/11/2017
• David Brown
Driving a team to reach a shared goal requires owners to know what they want and what they need to do to get there. DAVID BROWN explains why a daily morning staff meeting is one of the best resources to bring to a business.
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23/10/2017
• David Brown
In a globally competitive marketplace, the ability to affordably generate extra sales is an ever-increasing challenge for most jewellers. DAVID BROWN discusses the importance of ‘clienteling’ as a sales strategy.
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01/09/2017
• David Brown
Preparing a business for sale is a daunting yet necessary task for most store owners at some point. DAVID BROWN discusses how to maximise the value for the best return.
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26/05/2017
• David Brown
With interest in the bridal category increasing over the past couple of years, DAVID BROWN states now is a good time for jewellers to pay attention to this dazzling sector and outlines key areas for consideration.
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31/03/2017
• David Brown
Networking remains one of the best resources for developing and expanding a business. DAVID BROWN discusses some techniques retailers can use to increase their networking opportunities.
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14/03/2017
• David Brown
The future is bright for service-oriented traditional retailers as new technologies and platforms emerge to help them ensnare customers away from online outlets. DAVID BROWN reports.
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27/09/2016
• David Brown
Repairs offer significant revenue opportunities to retailers looking to boost their bottom line. DAVID BROWN reports on how jewellers can make the most out of their repairs divisions.
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21/08/2016
• David Brown
Everyone worries about competitors; some people even obsess over them. DAVID BROWN says rather than viewing the competition as a threat, smart retailers will look at what benefits they can glean from others.
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