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Your store is like a stage, and the layout is the script. If you want customers to stay engaged and excited, you must create an environment that draws them in and keeps them moving.

Business
The importance of store layout in boosting jewellery sales

10/09/2025 • David Brown

Ready to shake things up within your jewellery store? DAVID BROWN highlights the fundamentals of perfect store design. Read more »

Business
The power of networking with other businesses

13/08/2025 • David Brown

Searching for that special someone to expand your business? DAVID BROWN provides a bulletproof guide to networking. Read more »

An effective customer relationship management (CRM) system can be transformative for a business if used effectively.

Business
Customer Relationship Management Software: It might be your best asset

09/07/2025 • David Brown

Are you making the most of the business tools at your disposal? DAVID BROWN encourages you to maximise the opportunities presented by software. Read more »

Artificial Intelligence (AI) is no longer a futuristic concept; it’s here, and it’s already shaking up the retail industry.

Business
AI in Retail: Can it change your business?

23/06/2025 • David Brown

Welcome to the world of tomorrow! DAVID BROWN discusses the impact AI tools will have on your jewellery business. Read more »

The key is to start each day as if you owe a debt to productivity. You wake up in the red, and your job is to pay it off before you go to sleep.

Business
Getting addicted to productivity as a business owner

06/05/2025 • David Brown

Never forget - from little things, big things grow. DAVID BROWN outlines a strategy to get the most out of each day. Read more »

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Setting clear expectations fosters accountability, and provides a framework for monitoring progress towards resolution, and makes everyone aware of what is expected going forward.

Business
Successful steps to effectively onboarding a new employee

09/04/2025 • David Brown

Making the most of any new hire’s enthusiasm is critical. DAVID BROWN offers advice on providing a smooth introduction to your store. Read more »

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In today's fast-paced, ever-changing world, being versatile and having multiple skills is often seen as a valuable asset in sports and business.

Business
Curse of Competence: Can being capable work against you?

11/02/2025 • David Brown

Versatility and adaptability are admirable traits in business. DAVID BROWN encourages retailers to avoid stretching themselves too thin. Read more »

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Finding your unique intersection begins with a self-assessment of your skills and interests. | Source: Jamey Schrier

Business
How skill interaction can define your business

01/10/2024 • David Brown

What sets your business apart from its competitors? DAVID BROWN explains the value of combining skills. Read more »

Getting your stock assortment right is a delicate dance. Yes, holiday classics like festive decorations and timeless gifts are must-haves.

Business
Getting ready for the most important time of year

12/09/2024 • David Brown

The holiday period is often crucial for jewellery retailers. DAVID BROWN explains how to put your best foot forward. Read more »

To fix an issue, we must understand how it occurred.

Business
Lessons in psychology from Charlie Munger

07/08/2024 • David Brown

To fix an issue, we must understand how it occurred. DAVID BROWN explores the psychology behind decision-making. Read more »

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A business that meets the fundamental human needs is more likely to thrive and create lasting value for all stakeholders.

Business
Understanding the six basic human needs

05/07/2024 • David Brown

We’re not so different, you and I. DAVID BROWN outlines the fundamental desires of customers and employees. Read more »

Passing a business comes with many challenges, and it’s just a matter of your successors' competence or spending habits.

Business
Planning for the future: The secret to successful succession

12/06/2024 • David Brown

Who will sit on the throne when you’re gone? DAVID BROWN explains the importance of a smooth transition. Read more »

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Overcoming inertia in business is a continuous journey that requires commitment and leadership. | Source: Adobe Stock

Business
Overcoming inertia in your jewellery business

07/05/2024 • David Brown

Is your jewellery business stuck in a rut? DAVID BROWN reveals the secret to breaking free from the bad habits in your business. Read more »

Love him or hate him; there is no doubting the tremendous success and understanding that Elon Musk has achieved over the last 30 years in business. | Source: New Scientist

Business
Five lessons you can learn from a high-profile business leader

16/04/2024 • David Brown

What can we learn from one of the most talked about people on Earth? DAVID BROWN reflects on the practices of an influential businessman. Read more »

In the competitive landscape of the jewellery industry, a store's success often hinges on its staff's expertise and skills.

Business
Products and sales: For your business, it's a game of two halves

08/03/2024 • David Brown

What’s the difference between product and staff training? DAVID BROWN explains the crucial distinction between two essential elements of retail. Read more »

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