15/08/2018
• Chris Petersen
Behind every good store is a good manager and behind every good manager is a good process. CHRIS PETERSEN discusses how managers can improve their team’s sales conversions by using service to enhance the in-store experience.
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29/03/2018
• David Brown
In-store data can show retailers the next emerging trends, providing they know where to look. It’s a skill that’s worth learning, even if it might seem like a chore in the beginning. DAVID BROWN reports.
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19/08/2015
• Paul Sloane
Brainstorming remains an effective way to encourage group participation and drive ideas that solve difficult problems but there are right and wrong ways to conduct brainstorm meetings. PAUL SLOANE reports.
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28/04/2015
• Coleby Nicholson
Keeping abreast of a store’s daily and weekly trading is vital; however, it’s also historical – once the results are in, they can’t be changed. That’s why there’s an increasing need for POS software providers to develop modules to help a business create new sales and capture new customers.
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01/12/2014
• Carla Caruso • Journalist
Product choice is abundant in today’s retail environment but does too much choice inhibit or facilitate purchasing decisions? Carla Caruso investigates.
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13/08/2014
• Bob Phibbs
Ever thought about what makes a good employee? Bob Phibbs explains why looking outside the regular channels can help managers to uncover sensational staff that will have the business singing.
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18/07/2013
• David Brown
Retailers who ignore their fast-selling items risk failing to reorder in time, and failing to reorder spells doom for any business. David Brown delivers a timely reminder.
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02/05/2013
• Tony & Leanne Argyle
Why is maximising every sale in your jewellery store more important than merely increasing sales? You don’t know? Well, read on, Tony and Leanne Argyle will tell you.
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