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Search Results - Doug Fleener

your search of 'Doug Fleener' has 12 results.

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Managing priorities is more important than managing time

Happier and more productive leadership

Scaling up a business can take its toll on one’s wellbeing. In part one of this two-part series, DOUG FLEENER details how to change mindset and management practices to beat stress and improve outcomes. Read more »
Unmotivated employees are a challenge

The myth of motivation in retail

Can managers motivate employees? DOUG FLEENER believes those who lack the motivation to succeed cannot be taught to do so. Read more »
Leaders need to ‘own’ all obstacles

There are two types of retail leaders - which one are you?

You don’t change staff behaviours and actions by talking about it; you change it by driving development daily. DOUG FLEENER outlines how to become a better sales-growth leader and coach. Read more »

Tips on Selling
Retail jeweller sales myths debunked

The science of selling is loaded with misconceptions that create barriers to success in retail and other customer-focused businesses. DOUG FLEENER discusses and challenges some common myths about sales. Read more »

Tips on Selling
Out-of-stock product - to show or not?

Showing product that isn’t in stock is a quick way to disappoint customers; however, DOUG FLEENER says it can still be done as long as salespeople approach it in the right way. Read more »

Tips on Selling
What jewellers can learn from Goldilocks

When it comes to selling, there are certain behaviours that can stop sales before the process even begins. DOUG FLEENER discusses how staff can ensure they’re establishing the right in-store environment to promote purchasing. Subscription required. Read more »
Encouragement never goes astray

Inspire your staff and reap the benefits

Good management will drive teams to lofty heights but poor management will leave staff feeling uninspired. DOUG FLEENER discusses some behaviour to avoid when it comes to staff. Subscription required. Read more »

10 tips to motivate your staff

Everyone knows staff motivation leads to success. DOUG FLEENER says what might not be so obvious is that motivation can’t be taught and rather needs to be encouraged. Subscription required. Read more »
When used well, the GWP is so much more than just a free gift

Tips on Selling
Lift sales using gifts with purchase

There is no shortage of ways to leverage gift with purchase campaigns to ensure stores are receiving adequate returns on their promotional spend. DOUG FLEENER discusses how. Subscription required. Read more »
Learn from the workings of a doctor

Charting the right course

Diagnostic management is about identifying a problem while prescriptive management is about identifying a solution. Doug Fleener says both are essential for strong managerial leadership. Subscription required. Read more »
Actioning the three P's can help salespeople reach the next level

Rules of customer engagement

The right and wrong ways to engage a customer can determine if a sale will happen before it even begins. Doug Fleener presents three steps sure to help jewellery salespeople go to the next level. Subscription required. Read more »
Impress new staff by being prepared

Success from the first day

Starting a new employee can plunge a business into chaos for a few days if there is no plan in place, and yet all it really takes is a little bit of foresight. Doug Fleener reports. 
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Tuesday, 23 July, 2019 04:07am
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