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Search Results - Sections, Business

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An effective customer relationship management (CRM) system can be transformative for a business if used effectively.

Business
Customer Relationship Management Software: It might be your best asset

Are you making the most of the business tools at your disposal? DAVID BROWN encourages you to maximise the opportunities presented by software. Read more »
Coaching is not telling the person what to do. It’s guiding them to figure out how to do things right, improve, change, learn and grow.

Business
What does coaching mean in your business?

When was the last time you stopped to teach someone in your business something new? DAVID BROCK highlights the importance of focused coaching. Read more »
Sustainable development in business doesn’t happen in a single leap. It’s built in motion, through small, purposeful tests that push us beyond what’s comfortable.

Business
Conducting little sales experiments

How do you break free of stagnation? RYAN ESTIS encourages you to shake things up in small yet significant ways. Read more »
Ditch the to-do list and focus on the impact of your work!

Business
Is it time to ditch the to-do list?

Are you busy all day, yet somehow failing to make progress? DOUG FLEENER encourages you to escape the workday overload trap. Read more »
No matter what you are selling, or where you are spelling, the outcome can often be divided by language.

Business
Unleashing the Power of 'How': the good and bad

No matter what you are selling, or where you are spelling, the outcome can often be divided by language. TOM MARTIN discussed the difference between two 'hows'. Read more »
Artificial Intelligence (AI) is no longer a futuristic concept; it’s here, and it’s already shaking up the retail industry.

Business
AI in Retail: Can it change your business?

Welcome to the world of tomorrow! DAVID BROWN discusses the impact AI tools will have on your jewellery business. Read more »
If your marketing strategy leans on banner ads and generic influencer shoutouts, chances are you’re being ignored.

Business
Winning over Gen Z: What's working in marketing?

Are you struggling to introduce younger consumers to your business? SIMON DELL reveals the principles for pitching your business to younger consumers. Read more »
To create an effective business strategy, you must begin by knowing where you are going and what a successful destination will look like. | Source: Shutterstock

Business
How do you develop an effective business strategy?

Do you dedicate too much time to planning? DAVE WAKEMAN provides the foundations for a successful strategy. Read more »
Removing stress from your life will help improve your ability to persist and succeed.

Business
What if you’re more persistent than you realise?

Jewellery sales can be an exhaustive practice. GRAHAM JONES encourages you to overcome the stress. Read more »
The more we use these tools to do the work and think for us, the faster we lose our ability to exercise human judgment, creativity, critical thinking, and collaborative problem-solving.

Business
Should your business really be using AI?

It takes a master to teach a student and a coach to lead a team. DAVID BROCK offers a word of caution about rushing to use AI tools in your business. Read more »
Belief drives outcomes and if you believe something will happen, you increase the possibility of it coming to fruition.

Business
Flip the script on the beliefs holding you back

When you shift your beliefs, you shift your reality. RYAN ESTIS details a strategy to overcome limiting thoughts. Read more »
The fastest way to lose your customer’s confidence and trust is to not follow through on a promise.

Business
What is the enemy of customer service?

Do you allow your pride to impact the quality of your customer service? SHEP HYKEN details the importance of setting aside ego. Read more »
Social media remains a major player in brand engagement, with people spending an average of two hours daily across various platforms.

Business
Digital marketing: What’s hot and what’s not?

As another year begins, it’s essential to reflect on the evolution of the marketplace. SIMON DELL reveals current trends in digital marketing. Read more »
Improving productivity is a priority, if not an imperative.

Business
Rules are for guidance and not obedience

To solve a problem, introducing more rules is rarely the right answer. BARRY URQUHART calls for increased flexibility for Australian businesses. Read more »
Engaging your staff in meaningful ways is critical. Employees who are more engaged are more likely to give their best to the task at hand.

Business
Preventing burnout among the staff in your store

You’ll never help anyone if you can’t help yourself. JEANNIE WALTERS reveals the secret to avoid burnout among your staff. Read more »

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