06/10/2026
• Georganne Bender
Are you willing to go that extra step further? GEORGANNE BENDER provides a framework for making the most out of the year ahead.
Read more »
|
15/09/2026
• David Brock
It’s important to be specific when we communicate with staff. DAVID BROCK says it’s time to cut a common word from our vocabulary.
Read more »
|
10/08/2026
• Scott Millar
Is your business prepared for tomorrow’s market? SCOTT MILLAR explains the key factors influencing tomorrow’s consumers.
Read more »
|
06/07/2026
• Georganne Bender
Is it time for you to get outside and look around? GEORGANNE BENDER says you’ll be surprised at what you may discover.
Read more »
|
21/06/2026
• Ross Simmonds
The best salespeople are those who understand how different emotions directly impact upon the selling process. ROSS SIMMONDS reports on how jewellery store staff can leverage specific personality traits on the shop floor.
Read more »
|
08/06/2026
• Jeannie Walters
Does everyone in your store know how important they are? JEANNIE WALTERS encourages you to reinforce that fact.
Read more »
|
06/05/2026
• Tom Martin
How can you convince potential customers that your business is right for them? TOM MARTIN explains the secrets behind credibility in sales.
Read more »
|
07/04/2026
• David Brock
What separates strong and weak salespeople? DAVID BROCK encourages you to review your hiring process.
Read more »
|
09/03/2026
• Georganne Bender
You must not let unhappy customers ruin your day. GEORGANNE BENDER provides a thorough guide on dealing with sour characters.
Read more »
|
11/02/2026
• Dale Furtwengler
Time is money in any business. DALE FURTWENGLER offers advice on dealing with people who are determined to waste your time.
Read more »
|
26/11/2025
• Georganne Bender
Sometimes, we need to go back to basics. Let's not overcomplicate matters. GEORGANNE BENDER concludes the series on customer service standards.
Read more »
|
16/10/2025
• Georganne Bender
It’s time to go back to basics. GEORGANNE BENDER outlines the requirements for a successful sales staff in modern retail.
Read more »
|
10/09/2025
• Graham Jones
Retail is tough enough - can’t we all just get along? GRAHAM JONES encourages you to set your differences aside.
Read more »
|
13/08/2025
• David Brown
Searching for that special someone to expand your business? DAVID BROWN provides a bulletproof guide to networking.
Read more »
|
09/07/2025
• Ryan Estis
How do you break free of stagnation? RYAN ESTIS encourages you to shake things up in small yet significant ways.
Read more »
|