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Search Results - Sections, Feature Stories

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Engagement and bridal jewellery occupy a unique place within the jewellery industry. | Source: Norman Silverman

Bridal & Engagement Trends
Selling the Moment They WIll Never Forget

Tread carefully! There’s treasure ahead. SAMUEL ORD edges along the balancing beam of successful bridal and engagement jewellery sales. Read more »
The watch industry has spent generations celebrating technical achievement.

Directory
Time & Time Again: The Watch World Ticks Along

SAMUEL ORD explores the fluctuating trends of the watch business. Read more »
One of the world’s most extraordinary colour gemstones spent generations burdened by a reputation it never deserved.

Directory
The Lucky Country’s Luckiest Gemstone

SAMUEL ORD reflects on the rise, fall, and rise again of opal in the social consciousness. Read more »
Stop losing money and streamline operations, automate admin with smart tools, and follow up on birthdays and repairs to turn every customer touch into a sale. Small changes, bigger profits – CaratIQ will handle your backend.

Feature Stories
Become a Profitable Jeweller: Stop losing money to small things

The smartest jewellers aren't working harder. They've automated daily admin, payments and compliance, freeing them to do what actually grows the business: selling memorable jewellery. Read more »

Feature Stories
Become a Smart Jeweller: Spend time with clients, not paperwork!

Jewellers are about to be split into two categories; those that have mastered new laws implemented this year and stores that remain buried in unnecessary admin and paperwork, wasting hours each week. Read more »
Become the jeweller your customers dream about – the one who remembers, who follows up, and who makes every customer feel like they’re the only one that matters. Memory sells jewellery. Make sure you take note of every special detail with CaratIQ.

Feature Stories
Become a Dream Jeweller: Make Every Interaction Memorable

Your customers have already shown you what they are likely to buy next. The challenge is recognising the signals. CaratIQ captures the small details in each customer's history and turns them into timely, personalised follow-ups that drive repeat sales without feeling forced. Read more »
Fashion jewellery, in particular, provides retailers with strategic advantages that  extend well beyond short-term trend adherence

Directory
Wordplay: Fashion Jewellery at the Forefront

The line between ‘fine’ and ‘fashion’ jewellery has never been harder to draw. SAMUEL ORD notes that this ambiguity may represent a valuable opportunity. Read more »

News
Jewellery & Gem Asia Hong Kong 2026: A Jewellery Market In Motion

What does the future hold for the jewellery business? ANGELA HAN walks the halls of one of the world’s largest annual jewellery trade shows. Read more »
Sell more by tapping into emotions

Feature Stories
Selling jewellery with the psychology of 'emotion'

The best salespeople are those who understand how different emotions directly impact upon the selling process. ROSS SIMMONDS reports on how jewellery store staff can leverage specific personality traits on the shop floor.  Read more »
Casting and refining remain foundational processes at the very heart of jewellery manufacturing, despite being among humanity’s oldest technological achievements.

Directory
From Crucible to Creation: Jewellery's Ancient Roots

Gold was being cast, refined, and worn thousands of years before history was even written. SAMUEL ORD explores how the game hasn’t changed as much as you’d think. Read more »
Australian gemstones meet the expectations of consumers who are increasingly concerned about the origins of their purchases. | Source: Margot McKinney

Directory
Home Grown Heroes: Beauty Rich & Rare

Today’s jewellery consumers are rarely content with the conventional. Increasingly, customers are looking for pieces that feel personal, distinctive, and shrouded in personal meaning. These qualities are being discovered in colour gemstones. Read more »

Directory
2026 Buying Guide: Chains & Necklaces

Fresh links, new lengths and plenty of neck candy — here’s what to stock this season. Read more »
For some retailers, the rise of lab-created diamonds signals something broader than price competition. | Source: VRAI

Diamonds
Price & Perception: A New Diamond Reality

Few products carry the same mixture of emotion, symbolism, and financial significance as diamonds. Yet, like any retail product, jewellery remains subject to commercial pressures, and in today’s market, while sentiment may shape the story, price determines the outcome. Read more »
In 1991 Ratners Group jewellery empire was at its peak, boasting annual sales of more than £1.2 billion; however, it all disappeared 'overnight'. Astonishingly, the business controlled roughly 50 per cent of the UK jewellery market and generated profits exceeding £120 million.

News
35 Years on: How a killer punchline sunk a jewellery juggernaut

Today - 23 April 2026 - marks the 35th Anniversary of an extraordinary story that rocked the UK jewellery industry in 1991. While the history of jewellery contains amazing stories dating back thousands of years, this is ‘one for the ages’. Read more »
Get ready to sparkle! The Australian Jewellery Fair (AJF) brings retailers, designers and suppliers together. AJF in Adelaide showcases dazzling fine jewellery, gemstones, trends, launches and lively face-to-face networking. Join the buzz, and plan ahead for the show!

Directory
2026 Australian Jewellery Fair Directory: Get Set, Go!

The Australian Jewellery Fair promises an unmissable showcase of creativity and craftsmanship. In the lead-up to the event, see standout new collections and innovative pieces from local suppliers. Read more »

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