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Management
Cultivating a positive and productive sales team

11/10/2022 • Sue Barrett

Many businesses still abide by sales principles of yesteryear, with aggressive employee chasing sales under immense internal stress. SUE BARRETT explores the benefits of a more empathetic sales culture. Read more »

Are you focusing your business life in an area that will provide you with what you want – both in terms of satisfaction and financial rewards?

Management
Planning a business reset

11/10/2022 • David Brown

Resetting seems to have become the buzzword of choice in the past two years. DAVID BROWN explains how to perform a successful internal review of a business. Read more »

From the aspect of catching the eye, typography, logos or imagery that are sized larger naturally become a focal point.

Management
How to create attention-grabbing content using visual hierarchy

11/10/2022 • Simon Dell

What separates the best from the rest when it comes to marketing? SIMON DELL explains the five key principles of visual hierarchy. Read more »

What will you be doing to attract customers to your store this year? How will you differentiate yourself from the competition?

Management
Why not make this Christmas the best ever?

11/10/2022 • David Brown

Good fortunes await many businesses in the holiday period.
DAVID BROWN highlights the importance of preparation prior to December trading. Read more »

Remember that people think based on emotions and feelings just as often as they do cold, hard logic.

Management
Five human behaviour myths busted

16/08/2022 • Bri Williams

If behavioural science is so good, why aren’t more people using it? BRI WILLIAMS examines a few common myths about consumer decision-making. Read more »

To learn, grow and progress we need people who see things we don’t see.

Management
The art of counterintuitive thinking

04/07/2022 • Dale Furtwengler

By forcing ourselves to think outside the box and by forgetting preconceived notions we can find solutions to problems otherwise hidden from sight. DALE FURTWENGLER explains that abandoning intuition is sometimes the wisest move. Read more »

Since we can’t always avoid negative emotions, we should instead learn to embrace them.

Management
Channeling frustration into positive results

07/06/2022 • Paul Keijzer

Running a business can be frustrating and negativity creeps up on the best of us at times. PAUL KEIJZER shares tactics to keep negativity from becoming overwhelming, and even turning it into positive results. Read more »

A factor associated with success is an understanding of customer needs.

Management
Entrepreneurship 101 for leaders and those who want to be

11/05/2022 • Michael Hinshaw

Business data and intelligence are vital in any organisation. MICHAEL HINSHAW explains the mechanics in leveraging customer-centric actions to better manage your business. Read more »

If you see tough times on the horizon, plan ahead.

Management
Sales management during tough economic times

31/03/2022 • Brian Jeffrey

Management can be a frustrating endeavor during harsh economic times and knowing how to weather the storm is crucial to success. BRIAN JEFFREY shares his thoughts on managing staff during a crisis. Read more »

Taking a vacation from any information to get relief from overload.

Management
Seven tips for managing information overload

03/03/2022 • Karyn Greenstreet

Information overload was a problem a decade ago. Today’s it’s far worse; information never ends. KARYN GREENSTREET shares ideas on how to manage the ongoing issue. Read more »

Discovery stems from a logical process of asking the right questions.

Management
The global pandemic: What buyers discovered

18/01/2022 • Ryan Estis

It’s possible to guide a conversation by asking the right questions. RYAN ESTIS says you should encourage customers to examine their plans. Read more »

The future of sales should be driven by the buyer, not the seller

Management
The global pandemic: What buyers discovered

19/11/2021 • David Brock

Selling and buying are easy, right? It’s gone on for millennia, but have we just witnessed the greatest change ever? DAVID BROCK thinks so! Read more »

Decision-making can be challenging when times are uncertain.

Management
Keys to a successful strategy to recover from COVID-19

16/11/2021 • Dave Wakeman

In the current uncertain environment, DAVE WAKEMAN advises how business owners can assess and adapt their management strategy. Read more »

Relaxation is not only good for health, but also improves productivity.

Management
The hidden syndrome that may be costing you more than money

15/11/2021 • David Brown

Fatigue, exhaustion, burnout – whatever the term used to describe it, this weariness can have severe consequences for business owners, writes DAVID BROWN. Read more »

Being the bearer of bad news is all about managing emotions.

Management
Is there ever a good way to deliver bad news?

01/09/2021 • Bri Williams

From performance criticism to budget cuts, bad news is a part of business – but there are ways to mitigate and manage the damage, writes Bri Williams. Read more »

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