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Search Results - Sections, Management

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A factor associated with success is an understanding of customer needs.

Management
Entrepreneurship 101 for leaders and those who want to be

Business data and intelligence are vital in any organisation. MICHAEL HINSHAW explains the mechanics in leveraging customer-centric actions to better manage your business. Read more »
If you see tough times on the horizon, plan ahead.

Management
Sales management during tough economic times

Management can be a frustrating endeavor during harsh economic times and knowing how to weather the storm is crucial to success. BRIAN JEFFREY shares his thoughts on managing staff during a crisis. Read more »
Taking a vacation from any information to get relief from overload.

Management
Seven tips for managing information overload

Information overload was a problem a decade ago. Today’s it’s far worse; information never ends. KARYN GREENSTREET shares ideas on how to manage the ongoing issue. Read more »
Discovery stems from a logical process of asking the right questions.

Management
The global pandemic: What buyers discovered

It’s possible to guide a conversation by asking the right questions. RYAN ESTIS says you should encourage customers to examine their plans. Read more »
The future of sales should be driven by the buyer, not the seller

Management
The global pandemic: What buyers discovered

Selling and buying are easy, right? It’s gone on for millennia, but have we just witnessed the greatest change ever? DAVID BROCK thinks so! Read more »
Decision-making can be challenging when times are uncertain.

Management
Keys to a successful strategy to recover from COVID-19

In the current uncertain environment, DAVE WAKEMAN advises how business owners can assess and adapt their management strategy. Read more »
Relaxation is not only good for health, but also improves productivity.

Management
The hidden syndrome that may be costing you more than money

Fatigue, exhaustion, burnout – whatever the term used to describe it, this weariness can have severe consequences for business owners, writes DAVID BROWN. Read more »
Being the bearer of bad news is all about managing emotions.

Management
Is there ever a good way to deliver bad news?

From performance criticism to budget cuts, bad news is a part of business – but there are ways to mitigate and manage the damage, writes Bri Williams. Read more »
Prioritise your wellbeing at work to achieve better results.

Management
The joy of business: How to get more pleasure from your work

With a quarter of business owners unhappy at work, David Brown provides advice on reducing stress, improving well-being and increasing productivity. Read more »
Online modules are a cost-effective way to train multiple staff across stores.

Management
Why staff training matters most in the changing retail environment

While the retail industry has remained resilient in the face of the COVID-19 upheaval, the past 12 months have illustrated the importance of staff training, writes JOSH STRUTT. Read more »
Take a coaching approach to training your sales team.

Management
How to assess, train, and support sales staff to achieve their true potential

Retail managers often take on the role of coach, writes GREG GLADMAN, who advises they employ a strategic, individual approach when training each member of their sales team. Read more »
A decision may ‘feel’ right, but it can’t be made without a factual basis.

Management
Relying on gut instinct is not enough when building your retail strategy

BRIAN WALKER explores the powers – and limitations – of intuition when it comes to managing a retail business and how experience interacts with data. Read more »
Both sales and leadership rely on ‘soft skills’ of persuasive communication.

Management
Mastering the art of persuasive communication

Being able to understand, convince, and in uence others is an essential skill – both for improving sales and managing a workplace, writes RYAN ESTIS. Read more »
Challenge your assumptions and biases when assessing your ‘glass’.

Management
Glass half-empty, glass half-full – it’s so much more complex than that

SUSAN MARTIN explains how to change your thinking to go beyond optimism and pessimism when it comes to managing a business. Read more »
Rockefeller ran his business on the principle of fairness, and always paid debts.

Management
The 10 most important management lessons taught by a business master

When looking for guidance in business, follow the example of one of history’s most iconic entrepreneurs, oil baron John D Rockefeller, writes DAVID BROWN. Read more »

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