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Business
Mastering the art of the ‘micro moment’

06/05/2026 • Jeannie Walters

As the old saying goes, from small things, big things grow. JEANNIE WALTERS discusses the importance of conquering the little details. Read more »

Make your meetings more interesting and enjoyable with these tips.

Business
Oh no, not another meeting!

07/04/2026 • Paul Sloane

Most managers are getting meetings wrong. PAUL SLOANE explains how to make a last impression. Read more »

The AI ‘efficiency geeks’ would consider this drudgery and a waste of time.

Business
Saving time with AI is the wrong idea

09/03/2026 • David Brock

Are you losing the human touch? DAVID BROCK encourages you to keep your mind fresh and free from the shackles of automation. Read more »

During the holiday period, people follow your energy more than your words.

Business
Lessons learned from 30 years of holiday sales

11/02/2026 • Doug Fleener

With another new year comes fresh opportunities for your business. DOUG FLEENER encourages you to learn from the past year to ensure success on the road ahead. Read more »

Honesty paired with empathy builds trust — even when circumstances are beyond your control.

Business
Leading customers with empathy during uncertainty

16/10/2025 • Jeannie Walters

We find ourselves navigating uncharted waters. JEANNIE WALTERS encourages you to support your customers. Read more »

Your store is like a stage, and the layout is the script. If you want customers to stay engaged and excited, you must create an environment that draws them in and keeps them moving.

Business
The importance of store layout in boosting jewellery sales

10/09/2025 • David Brown

Ready to shake things up within your jewellery store? DAVID BROWN highlights the fundamentals of perfect store design. Read more »

Business
Back to basics: The Mousetrap method

13/08/2025 • Doug Fleener

Feeling stagnant? Struggling to solve an issue in your business? DOUG FLEENER suggests that you take the business back to basics. Read more »

Coaching is not telling the person what to do. It’s guiding them to figure out how to do things right, improve, change, learn and grow.

Business
What does coaching mean in your business?

09/07/2025 • David Brock

When was the last time you stopped to teach someone in your business something new? DAVID BROCK highlights the importance of focused coaching. Read more »

Ditch the to-do list and focus on the impact of your work!

Business
Is it time to ditch the to-do list?

23/06/2025 • Doug Fleener

Are you busy all day, yet somehow failing to make progress? DOUG FLEENER encourages you to escape the workday overload trap. Read more »

To create an effective business strategy, you must begin by knowing where you are going and what a successful destination will look like. | Source: Shutterstock

Business
How do you develop an effective business strategy?

06/05/2025 • Dave Wakeman

Do you dedicate too much time to planning? DAVE WAKEMAN provides the foundations for a successful strategy. Read more »

Belief drives outcomes and if you believe something will happen, you increase the possibility of it coming to fruition.

Business
Flip the script on the beliefs holding you back

11/04/2025 • Ryan Estis

When you shift your beliefs, you shift your reality. RYAN ESTIS details a strategy to overcome limiting thoughts. Read more »

Improving productivity is a priority, if not an imperative.

Business
Rules are for guidance and not obedience

25/03/2025 • Barry Urquhart

To solve a problem, introducing more rules is rarely the right answer. BARRY URQUHART calls for increased flexibility for Australian businesses. Read more »

Humans are creatures of habit and people naturally stick with what they know and trust.

Business
Why is it so common for business owners to resist fresh ideas?

11/02/2025 • Paul Sloane

Innovation is crucial to progress, not just in business but life more broadly. PAUL SLOANE explains the factors that contribute to our unwillingness to embrace change. Read more »