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Search Results - Sections, Management

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Don’t shy away from negative feedback

Management
Why bad feedback is the best feedback

When it comes to your business, some opinions can be very hard to hear – but JEANNIE WALTERS explains why it’s actually best to bite the bullet and accept all feedback, no matter how bad it sounds at first. Read more »
Make choices by defining what’s important

Management
The art of making better decisions

In order to make the right choices, managers need clarity of purpose and a way to determine the value of their options. BERNADETTE MCCLELLAND explores the decision-making process – and why indecision can be paralysing. Read more »
Define your goal – and believe in it

Management
The power of vision and certainty

When it comes to success, there are two magic ingredients – employed by legendary statesmen and titans of industry – that will transform your leadership style and help you achieve your goals. DAVID BROWN reports. Read more »

Management
Signs you have a terrible employee

It’s not easy to admit when an employee is inadequate at their role. ELIZABETH BOYD shares tips on how to identify poor work qualities and improve workplace culture. Read more »
The 80/20 rule – AKA The Pareto Principle

Management
The 80/20 rule: What can it do for you?

The 80/20 rule stipulates that a small part of a business will be contributing a large portion of overall revenue. DAVID BROWN explains how to use this economic principle to get the best out of your business. Read more »
Build the perfect professional posse

Management
Profit from a business posse

Strong leaders know they need a supportive, capable team around them if they are going to hit all of their goals. Selecting that team is a skill in itself. AMYK HUTCHENS reports. Read more »
The Wright brothers ignored doubters

Management
Intelligent ignorance; positive results

Thinking outside the square is easier said than done, but RICH KIZER and GEORGANNE BENDER have some advice about how intelligent ignorance can produce positive outcomes. Read more »

Management
How to survive the “Battle of the bots”

Online mega-retailers have integrated technology into their business models that attack and block competitors. CHRIS PETERSEN says every retailer should understand these tactics and how they affect bottom lines. Read more »
Sometimes more isn’t always what’s best

Management
More can be awesome, less might be better

Our drive to want more of everything, from social media to material goods, can distract us from our drive for meaning. AMYK HUTCHENS explains why sometimes more is less and less is more. Read more »
Unmotivated employees are a challenge

Management
The myth of motivation in retail

Can managers motivate employees? DOUG FLEENER believes those who lack the motivation to succeed cannot be taught to do so. Read more »
Build a transparent and positive culture

Management
Five signs it's time to change culture

A poor workplace culture can affect performance and lead to high staff turnover. CHRIS HALLBERG discusses ways that retailers can turn this around. Read more »

Management
Secret sauce for increased store conversion

Behind every good store is a good manager and behind every good manager is a good process. CHRIS PETERSEN discusses how managers can improve their team’s sales conversions by using service to enhance the in-store experience. Read more »
A support network is invaluable for all

Management
The power of a mentor

In this digital age, never before could the old maxim ‘cant see the forest for the trees’ be true however, solving some challenges of business can be as simple as hiring a mentor. DAVID BROWN reports. Read more »
Leaders need to ‘own’ all obstacles

Management
There are two types of retail leaders - which one are you?

You don’t change staff behaviours and actions by talking about it; you change it by driving development daily. DOUG FLEENER outlines how to become a better sales-growth leader and coach. Read more »

Management
The power of negative feedback

Feedback isn’t only about praise. Managers who become too concerned with building happy workplaces can overlook the importance of constructive and negative feedback on staff performance. JUSTIN REYNOLDS reports. Read more »

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Friday, 21 June, 2019 10:12am
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