04/05/2021
• Brian Walker
BRIAN WALKER explores the powers – and limitations – of intuition when it comes to managing a retail business and how experience interacts with data.
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08/04/2021
• Ryan Estis
Being able to understand, convince, and in uence others is an essential skill – both for improving sales and managing a workplace, writes RYAN ESTIS.
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03/03/2021
• Susan Martin
SUSAN MARTIN explains how to change your thinking to go beyond optimism and pessimism when it comes to managing a business.
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27/01/2021
• David Brown
When looking for guidance in business, follow the example of one of history’s most iconic entrepreneurs, oil baron John D Rockefeller, writes DAVID BROWN.
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30/11/2020
• David Brown
A new year is the perfect time for a fresh start, writes DAVID BROWN, who recommends a simple re ective exercise to organise your business priorities for the future.
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11/10/2020
• Coleby Nicholson
Need more sales during the coronavirus crisis? Are you looking for ideas on how to operate in a post-COVID world? COLEBY NICHOLSON met a retailer, who knew a guy, whose good friend said he had the one and only sales secret. Better still, it’s all true.
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06/10/2020
• David Brown
While natural skill can play a part in anyone’s success, the element that makes the biggest difference comes down to another factor entirely – the willingness to learn, explains DAVID BROWN.
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10/09/2020
• David Brown
Determine how best to motivate and retain your employees using the simple psychological framework known as Maslow’s hierarchy of needs, advises DAVID BROWN.
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02/06/2020
• David Brown
In the most difficult trading conditions, valuing your employees is critically important. DAVID BROWN explains how to lead your staff to inspire their loyalty and increase productivity.
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09/04/2020
• Brian Jeffrey
Tough trading conditions can bring out the worst in a manager – but they are also an opportunity to show your best leadership qualities, explains BRIAN JEFFREY.
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16/03/2020
• David Brown
When it comes to taking your business to the next level, there are several key areas where a calculated risk makes all the difference, writes DAVID BROWN.
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06/02/2020
• Susan Martin
Stock planning is vital in retail, particularly in relation to managing margins. SUSAN MARTIN explains how to take a strategic approach to the process.
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04/11/2019
• Mike Kotsis
It’s long been said that communication is key to success – but effective leaders must also embrace the power of the pause. MIKE KOTSIS discusses why it’s so important for those in management positions to let others speak.
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02/10/2019
• Barry Urquhart
An enterprise is only as good as its people. Seeking exceptional workers will not only improve outcomes but also influence other staff to elevate the company culture, writes BARRY URQUHART.
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16/08/2019
• Paul Sloane
In an ever-changing world, questioning one’s existing beliefs and biases is critically important. PAUL SLOANE explains why leaders who can change their minds can be an effective asset to the businesses they serve.
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