06/12/2019
A lot has happened since our last Great Diamond Debate. In the last 12-months, the continuing brouhaha concerning natural versus lab-grown diamonds has become complex, turning into a latter-day ‘land grab’ for the hearts and minds of consumers. Read updates from industry leaders around the world weigh in on the debate.
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07/12/2018
Six months after De Beer’s surprised the international jewellery industry by entering the synthetic diamond market, we explore whether the decision was a strategic move to ensure competitor innovation did not become blanket disruption or whether De Beers finally saw the light and realised lab-grown diamonds are not a menace after all? Perhaps it’s even a little bit of both, or perhaps it doesn’t really matter anyway! Our Great Diamond Debate might help you decide.
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27/07/2015
When was the last time you reviewed your prices? Pricing is about assigning a fair value for not just a product but for all the services that come with it too.
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29/06/2015
The key to success for any business is the right staff; however, difficult trading conditions could call for an employee review. Instead of trying to motivate people, the key is to inspire the motivated and remove the unmotivated.
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02/06/2015
When there is too much product to choose from, consumers stop focusing on positive attributes and start looking for flaws. In fact, retailers could take a lesson on this subject from the world of online dating.
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05/05/2015
Whether to list your prices online is a tough decision, isn’t it? On the one hand displaying your prices can leave you feeling vulnerable but then pricing also can provide invaluable information to prospective customers.
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31/03/2015
Do you really know what your customers want? Recent studies show there is huge ‘disconnect’ between what customers want and what retailers think customers want. Are you losing sales as a result?
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02/02/2015
Most jewellers should be flush with cash in the first few months of the year, however, the scary reality is that it’s precisely at this time when retailers often jeopardise business profitability.
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09/12/2014
It was a tough “gig”; select Jeweller’s very best stories from the past decade. No one anticipated how difficult this would be but we got there in the end. Here it is!
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28/10/2014
While rental reviews can be a sore point for jewellers, experts say a little knowledge about leasing laws can go a long way to knowing your rights and reducing your costs.
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06/10/2014
Bold, statement pieces have dominated the fashion jewellery landscape for years but a completely different aesthetic is beginning to mark its territory and consumers are taking note. Are you?
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26/08/2014
Retail experts worldwide have advised against approaching a customer with, “May I help you?” So why do jewellery store staff continue with the practice?
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29/07/2014
Selling jewellery these days takes a lot more than a pretty face. In an era where social media reigns supreme, the job of a brand ambassador is far more complex than simply looking good.
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01/07/2014
Attention all jewellery industry members: times are changing and technology can no longer be ignored. Is it time you got on board the CAD/CAM revolution?
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03/06/2014
Silver jewellery is extremely popular across all age groups. Are you strengthening sales by tailoring marketing campaigns and selling techniques to each demographic?
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