14/03/2023
• Graham Jones
The business landscape continues to morph as technology advances. GRAHAM JONES explores the importance of adaptability.
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14/03/2023
• Josh Strutt
Trading in December can be make-or-break for retailers and in response, businesses often raise their standards. JOSH STRUTT encourages you to maintain this level of performance well into 2023.
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14/03/2023
• Tom Martin
It can be difficult to gain business insight from those closest to the industry. TOM MARTIN encourages you to search for a more objective observer.
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14/03/2023
• Rich Kizer and Georganne Bender
Creating and delivering consistently good customer service is a battle that happens every day right on your sales floor. RICH KIZER and GEORGANNE BENDER share important advice on maximising your sales opportunities in 2023.
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14/03/2023
• David Brown
Hiring the ‘best’ staff and maintaining motivation can be a significant challenge. DAVID BROWN details a bulletproof system for getting the process right.
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13/03/2023
• Bridget Brown
Some small business owners seem to spend more time on LinkedIn than they do working on their business. BRIDGET BROWN encourages you to reconsider your social media strategy.
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13/03/2023
• Heather Cooper
Every customer is unique however broad overlapping characteristics make marketing an easier process. HEATHER COOPER explores the defining traits of the four key demographics consuming jewellery in 2023.
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13/03/2023
• David Brown
Whether we call them problems, headaches, dilemmas, or issues, at the end of the day we still must deal with them. DAVID BROWN shares practical advice for overcoming unexpected issues in business.
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13/03/2023
• Rich Kizer and Georganne Bender
Jewellery retail has changed significantly in recent years. RICH KIZER and GEORGANNE BENDER return to explain how you can avoid falling behind the competition.
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13/03/2023
• Graham Jones
Avoid frightening your customers with austerity – at all costs! GRAHAM JONES return to explain how you can avoid falling behind the competition.
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11/10/2022
• Paul Keijzer
Successful businesses are often driven by innovative leaders. PAUL KEIJZER examines the crucial characteristics which define these leaders.
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11/10/2022
• Thomas Young
The digital marketplace is increasingly crowded for retailers. THOMAS YOUNG explores methods to help your business stand out.
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10/10/2022
• Steven Van Belleghem
Concerns over inflation and recession can negatively impact consumer mindset. STEVEN VAN BELLEGHEM shares advice on thriving as a retailer in a market populated by sensitive customers.
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16/08/2022
• Rich Kizer and Georganne Bender
When it comes to retail, fewer things matter more than providing quality customer service. KIZER & BENDER offer practical ways to improve the impression left upon customers.
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16/08/2022
• David Brock
Quality over quantity is one of the most well-known pieces of business wisdom, however how many salespeople ever stop and think about what it really means? DAVID BROCK explores the simple math behind an important business philosophy.
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