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Search Results - Business

your search of 'Business' has 66 results.

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Business
Secrets of business leadership revealed

Successful businesses are often driven by innovative leaders. PAUL KEIJZER examines the crucial characteristics which define these leaders. Read more »
People are researching your products and services and the pages they land on must meet those researching needs.

Business
Three digital marketing tactics you must have in your arsenal

The digital marketplace is increasingly crowded for retailers. THOMAS YOUNG explores methods to help your business stand out. Read more »

Business
Managing customer experience in times of inflation

Concerns over inflation and recession can negatively impact consumer mindset. STEVEN VAN BELLEGHEM shares advice on thriving as a retailer in a market populated by sensitive customers. Read more »

Business
Quick fix training tips for outstanding customer care

When it comes to retail, fewer things matter more than providing quality customer service. KIZER & BENDER offer practical ways to improve the impression left upon customers. Read more »
Those with poorer win rates fall into the trap of chasing so many potential sales they fail to invest the time needed to win at the macro level.

Business
Repairing our sales win rates

Quality over quantity is one of the most well-known pieces of business wisdom, however how many salespeople ever stop and think about what it really means? DAVID BROCK explores the simple math behind an important business philosophy. Read more »
Make sure the user base is your target customer and it has large enough base on a local level.

Business
To TikTok or not to TikTok?

There’s a shiny new tool in the social media marketing world and it’s called TikTok. SHANE O’NEILL weighs up the pros and cons of the application for retailers. Read more »
Seems simple, right? A typical customer wants someone to be nice to them, with a willingness to take care of them.

Business
Quality customer service always beats out pricing

Retailers often work hard chasing a balance between quality customer service and appealing product pricing. SHEP HYKEN explains why one is so much more important than the other. Read more »
There are times that businesses need to tell a story in as few words as possible.

Business
How to tell a story in 10 words or less

Communicating efficiently and effectively is one of the biggest challenges in marketing. BRIDGET BROWN shares the key to getting your message across. Read more »

Business
Avoid the trap of retail clichés

Clichés are all too common in the world of business. Some are timeless pieces of wisdom, however, others have outlived their value. SUSAN MARTIN takes a look at some common phrases thrown around in the world of retail. Read more »
Any successful business must discover a niche that is not being satisfied by others.

Business
How to build a competitive advantage

Standing out from the crowd in the retail world can be difficult. DAVID BROWN shares a straightforward formula for building a successful business. Read more »

Business
The importance of social listening

Selling online is more viable than ever before, however doing so comes at a cost – direct access to customers. BETH WALKER explores options for overcoming that challenge by utilising social listening. Read more »
The atmosphere tends to put customers in a good mood.

Business
Make the most of local events and the chance to get face-to-face with new customers

Communities often organise street fairs and shopping events, which to the untrained eye, may seem like a waste of time. NANCY GEORGES explains that these events are in fact an excellent chance to expand your business. Read more »

Business
Looking back to make the most of what’s ahead

Sometimes the best way to predict the future when it comes to market change and adaptation is to study the past. BRYAN PEARSON examines the lessons learned in 2021 and how they may impact 2022 as it continues to unfold. Read more »
Utilise root cause analysis and customer journey-mapping.

Business
Prepare your business to face the expected unexpected

2021 was another year of uncertainty for retailers due to the global pandemic. However, despite the challenges, there was still plenty of opportunities to improve your business, and lessons to take into the future, JEANNIE WALTERS explains. Read more »

Business
How to improve and create great retail displays

First impressions are undeniably lasting and in the retail business it can determine whether a customer enters or walks away from your store. Let KIZER AND BENDER share their knowledge to help you sell more. Read more »

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