30/11/2020
• David Brown
A new year is the perfect time for a fresh start, writes DAVID BROWN, who recommends a simple re ective exercise to organise your business priorities for the future.
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11/10/2020
• Coleby Nicholson
Need more sales during the coronavirus crisis? Are you looking for ideas on how to operate in a post-COVID world? COLEBY NICHOLSON met a retailer, who knew a guy, whose good friend said he had the one and only sales secret. Better still, it’s all true.
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06/10/2020
• David Brown
While natural skill can play a part in anyone’s success, the element that makes the biggest difference comes down to another factor entirely – the willingness to learn, explains DAVID BROWN.
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10/09/2020
• David Brown
Determine how best to motivate and retain your employees using the simple psychological framework known as Maslow’s hierarchy of needs, advises DAVID BROWN.
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02/06/2020
• David Brown
In the most difficult trading conditions, valuing your employees is critically important. DAVID BROWN explains how to lead your staff to inspire their loyalty and increase productivity.
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09/04/2020
• Brian Jeffrey
Tough trading conditions can bring out the worst in a manager – but they are also an opportunity to show your best leadership qualities, explains BRIAN JEFFREY.
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16/03/2020
• David Brown
When it comes to taking your business to the next level, there are several key areas where a calculated risk makes all the difference, writes DAVID BROWN.
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06/02/2020
• Susan Martin
Stock planning is vital in retail, particularly in relation to managing margins. SUSAN MARTIN explains how to take a strategic approach to the process.
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04/11/2019
• Mike Kotsis
It’s long been said that communication is key to success – but effective leaders must also embrace the power of the pause. MIKE KOTSIS discusses why it’s so important for those in management positions to let others speak.
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02/10/2019
• Barry Urquhart
An enterprise is only as good as its people. Seeking exceptional workers will not only improve outcomes but also influence other staff to elevate the company culture, writes BARRY URQUHART.
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16/08/2019
• Paul Sloane
In an ever-changing world, questioning one’s existing beliefs and biases is critically important. PAUL SLOANE explains why leaders who can change their minds can be an effective asset to the businesses they serve.
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27/07/2019
• Doug Fleener
Last month, DOUG FLEENER recommended switching your ‘to-do’ list to a ‘to-don’t’ list! Here, he concludes his two-part series, discussing how to transform work styles to achieve ultimate efficiency.
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09/07/2019
• Doug Fleener
Scaling up a business can take its toll on one’s wellbeing. In part one of this two-part series, DOUG FLEENER details how to change mindset and management practices to beat stress and improve outcomes.
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06/06/2019
• Jeannie Walters
When it comes to your business, some opinions can be very hard to hear – but JEANNIE WALTERS explains why it’s actually best to bite the bullet and accept all feedback, no matter how bad it sounds at first.
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06/06/2019
• Bernadette McClelland
In order to make the right choices, managers need clarity of purpose and a way to determine the value of their options. BERNADETTE MCCLELLAND explores the decision-making process – and why indecision can be paralysing.
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