14/10/2022
The international diamond industry is undergoing a period of significant change. PAUL ZIMNISKY outlines his vision of the future.
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11/10/2022
Events such as the International Jewellery Fair provide crucial opportunities for emerging businesses. SAM DER BEDROSSIAN AM shares the keys to success.
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02/08/2022
Provenance has never been more important for collectors of rare diamonds and gemstones. WILLIAM GANT unveils the ‘mysteries’ of the fancy colour diamond market.
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06/07/2022
The jewellery industry is one of the few spheres where a connection between family and business is common. GREVILLE INGHAM shares some lessons on business succession, learned the hard way.
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07/06/2022
Playing it safe in the jewellery industry is always tempting because the consequences for failure are dire. GERRI MAUNDER says risk-adverse behaviour closes the doors to success.
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02/05/2022
Everyone wants to be protected in the event of a sudden disaster. LACHLAN RENSHAW says retailers have an important part to play in helping customers pursue quality insurance.
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31/03/2022
You know that 95 per cent of opals come from Australia, right? Wrong! RENATA BERNARD says that’s usually the first mistake when dealing with a customer in search of a quality opal.
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07/03/2022
Change is never easy, especially for businesses that firmly believe in ‘tried and true’ traditions in the face of disruptions. Floeting Diamond inventor IAN DOUGLAS explains why adaptability is vital to succeed in modern times.
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26/01/2022
• Gary Fitz-Roy
At the start of this New Year retailers and suppliers should focus on rebuilding and resetting the Australian jewellery industry back to where it once was, writes GARY FITZ-ROY
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19/11/2021
• Hugh Brown
Politicians, the media, and various organisations tell us every day to think about acting responsibly, however; HUGH BROWN asks: what does that mean?
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16/11/2021
VIRGINIA MOODY explains the importance of providing first-class customer service, both online and in-store, in an increasingly competitive retail environment.
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16/11/2021
Contact is key when it comes to retail, but too many retailers – and suppliers – are overwhelmed by the many different channels of communication, writes JOSHUA ZARB.
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01/09/2021
An avalanche of bureaucracy and rising costs are burying small-scale mining businesses and crushing a vibrant industry’s potential, writes Lilo Stadler.
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02/08/2021
Ryan Purdie-Smith discusses why jewellery retailers should put their customers first – particularly if they plan to appeal to younger shoppers.
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08/07/2021
JOHN CHAPMAN explores how light impacts our perception of a diamond and the common mistakes and misconceptions jewellers may unwittingly harbour.
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